At a Glance
- Tasks: Lead a team to manage planned maintenance and ensure top-notch service delivery.
- Company: Join Lanes Group, a diverse and inclusive workplace focused on teamwork.
- Benefits: Enjoy 24 days holiday, health cash plan, and a friendly work environment.
- Other info: Great opportunities for personal learning and career growth await you.
- Why this job: Make a real impact in the utility sector while developing your leadership skills.
- Qualifications: Strong communication skills and experience in performance management are essential.
The predicted salary is between 35000 - 35500 € per year.
Location: Customer Solution Centre (Slough, Berkshire)
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours (working 1 in 3 weekends with the following Monday and Tuesday off in lieu)
Salary: up to £35,500 per annum, depending upon experience.
Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning.
About the role
We are looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
Responsibilities:
- Functional management of a team of planners within the planned maintenance department.
- To be the first escalation for any planning issues with planned maintenance jobs.
- To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates.
- To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk.
- To help build planning processes to ensure the smooth running of the different programmes of work.
- To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months.
- To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings.
- To liaise with the Field Management teams regarding engineers performance and productivity.
- To lead the training of new starters within the planning team.
- Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support.
- Any other reasonable ad-hoc tasks, duties or projects as requested by management.
Values:
- Strive to be always positive and constructive.
- Adhere to all company policies.
- Straight talking about the facts of the situation – open discussions are the best way to find solutions.
- Help others through communicating clearly.
- Deliver on commitments.
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management.
- Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’.
About you:
- Have the ability to performance manage.
- Be engaging and direct teams in line with Lanes Group Vision and contract objectives.
- Direct and lead by example, sending a clear message about the level of quality required.
- Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Have great interpersonal skills to create relationships with the team.
- Have basic knowledge of both Google Suite and Microsoft 365.
- Have solid communication skills.
- Be resourceful and proactive.
- Multi-task, prioritise, work under pressure and on own initiative.
- Willingness to learn and opportunity for development.
Equality and Diversity Statement:
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Employer Mental Health Charter:
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Planned Maintenance Team Manager in Slough employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an excellent employer, offering a supportive and friendly working environment at our Customer Solution Centre in Slough. With a focus on employee growth, we provide comprehensive training opportunities and a commitment to mental health and well-being, ensuring that our team members feel valued and empowered. Enjoy competitive benefits including 24 days of holiday, a health cash plan, and a strong emphasis on teamwork and open communication, making this a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Planned Maintenance Team Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Lanes Group or similar companies. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to diversity and inclusion, and think of examples from your experience that align with their mission. This shows you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your answers to common interview questions, especially around team management and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Lanes Group.
We think you need these skills to ace Planned Maintenance Team Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Planned Maintenance Team Manager role. Highlight relevant experience and skills that match the job description, like team management and planning expertise. We want to see how you can bring value to our Utility Division!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past and how you embody our company values. Remember, we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with various teams, make sure your written application showcases your solid communication skills. Be clear and concise, and don’t shy away from showing your personality. We appreciate straightforwardness and clarity!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lanes Group PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planned Maintenance Team Manager role. Familiarise yourself with the responsibilities and how they align with the company's values. This will help you articulate how your experience fits the job and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
As a Planned Maintenance Team Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to engage, direct, and solve performance issues. Highlighting your leadership style will show that you're ready to take charge.
✨Prepare for Technical Questions
Expect questions related to planning processes and technical support. Brush up on your knowledge of Google Suite and Microsoft 365, as well as any relevant planning tools. Being able to discuss these confidently will set you apart from other candidates.
✨Emphasise Communication and Teamwork
The role requires strong interpersonal skills and collaboration with various teams. Be ready to share examples of how you've effectively communicated and worked with others to achieve common goals. This will demonstrate that you embody the 'Stronger Together' ethos.
