At a Glance
- Tasks: Plan and manage projects to solve waste-water network issues with a focus on customer satisfaction.
- Company: Join Lanes Group, the UK's largest independent infrastructure delivery partner.
- Benefits: Enjoy competitive pay, health plans, and a supportive work environment.
- Other info: Diverse workplace committed to inclusivity and mental health awareness.
- Why this job: Be part of a growing team that values your skills and career development.
- Qualifications: Hard-working, team player with Microsoft Office experience.
The predicted salary is between 30000 - 40000 € per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover fast approaching £700 million and an EBITDA of £68 million, with almost 4,500 brilliant people and a countrywide network of operational locations.
Our services cover the majority of the FTSE 100 health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; workplace learning; friendly working environment.
About the Role: Due to continued growth and development, we are now looking for customer-focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
- Responsible for individual Region.
- Allocated Project Manager to your individual Region.
- Forward Planning of all complex jobs - Planning to the Combi/Recycler, Mainline units and Portareel.
- Submitting Permits using Street manager.
- Arranging Traffic Management with our Streetworks department.
- Closure of all activities and related WOLI’s (Work Order Line Items).
- Ensuring that there are no duplicate jobs open impacting the overall figures.
- Daily update on all jobs that are out for that day and escalates to the project manager if there is any risk of an unable.
- Managing active jobs - being reactive to the requests to resource required on Live Priority Sites.
- Support the project manager as required working alongside their requests.
- Ensure that all data capture sheets are fully completed, and the data is ready and accurate by 13:00 daily for managers to be able to report on said data.
- Track and investigate repeat blockages and elevate where required.
- Manage Pollution and Internal Flooding Journeys that sit with Special Projects.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Undertake any reasonable ad hoc projects, tasks or requests as and when requested by management.
What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You: The ideal candidate will be hard-working, able to merge into a tight-knit team, respectful and comply with health and safety standards. Experience with Microsoft Office is required.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Planner - Special Projects Division employer: Lanes Group PLC
At Lanes Group, we prioritise the health, safety, and well-being of our employees, making us an exceptional employer in the infrastructure sector. With a strong commitment to employee development, a friendly working environment, and comprehensive benefits including onsite amenities and a robust pension scheme, we empower our team members to thrive in their careers. Join us in a dynamic role within our Special Projects Division, where you will be part of a supportive team dedicated to delivering outstanding customer service and innovative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Planner - Special Projects Division
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Lanes Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Lanes Group’s projects and values. Show us you’re not just another candidate; demonstrate your passion for customer service and how you can contribute to our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience and how it aligns with the Planner role in our Utility Division.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Planner - Special Projects Division
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Planner role. Highlight relevant experience and skills that match the job description, especially your customer service focus and ability to work in a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our Utility Division.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love candidates who can quickly diagnose issues and deliver practical solutions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lanes Group PLC
✨Know the Company Inside Out
Before your interview, take some time to research Lanes Group. Understand their values, services, and recent projects, especially in the Utility Division. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Problem-Solving Skills
As a Planner, you'll need to quickly diagnose and deliver solutions. Prepare examples from your past experiences where you've successfully tackled challenges, particularly in planning or project management. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Team Spirit
Lanes Group values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Highlight instances where you’ve supported colleagues or contributed to a team’s success, especially in high-pressure situations.
✨Be Ready for Technical Questions
Since the role involves using Microsoft Office and managing data, brush up on your technical skills. Be prepared to answer questions about how you would handle data capture sheets and traffic management. Showing confidence in these areas will set you apart.
