At a Glance
- Tasks: Lead a team to ensure efficient planning of maintenance jobs and deliver top-notch customer service.
- Company: Join Lanes Group, a diverse and inclusive workplace focused on teamwork and innovation.
- Benefits: Enjoy 24 days holiday, health cash plan, onsite parking, and a supportive work environment.
- Other info: Great opportunities for personal growth and a friendly team atmosphere await you.
- Why this job: Make a real impact in the utility sector while developing your leadership skills.
- Qualifications: Strong communication skills and experience in performance management are essential.
The predicted salary is between 33500 - 35500 € per year.
Location: Customer Solution Centre (Slough, Berkshire)
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours (working 1 in 3 weekends with the following Monday and Tuesday off in lieu)
Salary: up to £35,500 per annum, depending upon experience.
Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning.
About the role
We are looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
Responsibilities:
- Functional management of a team of planners within the planned maintenance department.
- To be the first escalation for any planning issues with planned maintenance jobs.
- To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates.
- To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk.
- To help build planning processes to ensure the smooth running of the different programmes of work.
- To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months.
- To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings.
- To liaise with the Field Management teams regarding engineers performance and productivity.
- To lead the training of new starters within the planning team.
- Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support.
- Any other reasonable ad-hoc tasks, duties or projects as requested by management.
Values:
- Strive to be always positive and constructive.
- Adhere to all company policies.
- Straight talking about the facts of the situation – open discussions are the best way to find solutions.
- Help others through communicating clearly.
- Deliver on commitments.
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management.
- Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’.
About you:
- Have the ability to performance manage.
- Be engaging and direct teams in line with Lanes Group Vision and contract objectives.
- Direct and lead by example, sending a clear message about the level of quality required.
- Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Have great interpersonal skills to create relationships with the team.
- Have basic knowledge of both Google Suite and Microsoft 365.
- Have solid communication skills.
- Be resourceful and proactive.
- Multi-task, prioritise, work under pressure and on own initiative.
- Willingness to learn and opportunity for development.
Equality and Diversity Statement:
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Employer Mental Health Charter:
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Planned Maintenance Team Manager employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an excellent employer, offering a supportive and friendly working environment at our Customer Solution Centre in Slough. With a focus on employee growth, we provide comprehensive training opportunities and a commitment to mental health and well-being, ensuring that our team members feel valued and empowered. Enjoy competitive benefits including 24 days of holiday, a health cash plan, and a strong emphasis on teamwork as we work together to deliver effective solutions in the Utility Division.
StudySmarter Expert Advice🤫
We think this is how you could land Planned Maintenance Team Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Planned Maintenance Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Planned Maintenance Team Manager role. Highlight your relevant experience and skills that align with the job description, especially in managing teams and planning processes.
Showcase Your Communication Skills:Since this role requires solid communication skills, don’t shy away from demonstrating how you’ve effectively communicated in past roles. Use examples that show your ability to engage with teams and solve problems.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your key points stand out. We want to see your strengths without wading through unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Lanes Group.
How to prepare for a job interview at Lanes Group PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planned Maintenance Team Manager role. Familiarise yourself with the responsibilities and how they align with the company's goals. This will help you articulate how your experience fits the job.
✨Showcase Your Leadership Skills
As a manager, you'll need to demonstrate your ability to lead and engage teams. Prepare examples of how you've successfully managed teams in the past, focusing on your communication skills and how you’ve resolved issues effectively.
✨Be Ready for Technical Questions
Expect questions related to planning processes and performance management. Brush up on your knowledge of Google Suite and Microsoft 365, as well as any relevant technical aspects of planned maintenance. This will show that you're proactive and resourceful.
✨Emphasise Your Commitment to Diversity
Lanes Group values diversity and inclusion, so be prepared to discuss how you can contribute to a positive workplace culture. Share your thoughts on fostering an inclusive environment and how you’ve supported diverse teams in the past.
