At a Glance
- Tasks: Coordinate resources and manage operations during night shifts for efficient service delivery.
- Company: Join Lanes Group, a leading utility services provider with a commitment to innovation.
- Benefits: Enjoy 21 days holiday, pension scheme, free parking, and training opportunities.
- Other info: Be part of a diverse team that values professional growth and equal opportunities.
- Why this job: Make a real impact by ensuring safe and efficient operations in a dynamic environment.
- Qualifications: Experience in coordination or control room preferred; strong communication and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Service Coordinator (Weekday Nights) supports the operational control room during night-time weekend operations.
You will be responsible for allocating workforce and plant to planned and reactive works, ensuring that all activities are delivered safely, efficiently, and in line with Rail operational requirements.
You will work closely with the Duty Engineer, who will provide technical guidance and escalation support.
Your role focuses on coordinating resources, managing job progress, communicating updates, and maintaining accurate records.
Key Responsibilities
- Allocate crews, vehicles, and equipment to planned and reactive works across the network.
- Liaise with the Duty Engineer for technical direction and escalation where required.
- Communicate clearly with field-based teams, project managers, and supervisors. Support the coordination of emergency response works during night shifts.
- Ensure effective shift handovers to daytime coordinators and Duty Engineers.
- Maintain compliance with safety, access, and competency requirements.
- Ensure all work is logged accurately, including shift reports, delays, and completion notes.
- Monitor job progress in real time and update records on the operational management system.
Skills and Experience Required
- Previous experience in a coordination, scheduling, or control room environment is preferred (rail, drainage, highways, or utilities experience beneficial).
- Clear and confident communication, especially under pressure. Strong attention to detail and accurate record-keeping.
- Ability to work independently during night operations.
- Good IT skills and the ability to learn internal systems.
- Strong organisational skills and ability to manage multiple workstreams at once.
Benefits
- 21 days pro rata'd
- Pension scheme and death-in-service benefit
- Free car parking
- Regular training opportunities, including our in-house City & Guilds qualifications
About the Lanes Group
Lanes Group plc is a leading nationwide utility services provider with over 3,500 dedicated employees.
Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million.
We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders.
Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.
We are an equal opportunities employer and welcome applications from under-represented members of the community.
- Strictly no agencies please
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator (Weekday Nights) in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Lanes Group PLC and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Lanes Group PLC!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
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We think you need these skills to ace Service Coordinator (Weekday Nights) in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Lanes Group PLC:This is your chance to really connect with the team at Lanes Group PLC. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Lanes Group PLC
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Lanes Group PLC.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Lanes Group PLC that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Lanes Group PLC. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
