People Operations Specialist: HR Admin & Onboarding in Leeds

Working in the HR team, the People Operations Coordinator will play a pivotal role in supporting the Human Resources department by ensuring smooth and efficient HR operations. This position is essential in maintaining employee records, assisting in recruitment and onboarding, coordinating HR processes, and supporting a positive employee experience. The ideal candidate will be detail-oriented, highly organized, and passionate about helping employees and supporting company culture.

Location: Leeds

Employment Type: Full Time, Permanent

Hours: 37.5 (Monday-Friday)

Key Responsibilities:

• Fulfil the role of People Support Coordinator ensuring that service standards are adhered to.
• Dealing with the HR inbox and directing queries to the relevant people.
• Answering emails and telephone calls and advising on basic HR issues.
• Processing Change of Contracts and assisting with onboarding documentation.
• Updating Cascade - HR Management System and other systems.
• Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly.
• Complete incoming references as required.
• Applying for new employee references and chasing.
• General administration support around the department.
• Dealing with information of a confidential nature.

Skills and Qualifications:

Essential:

• Proven experience in an HR Administration, or similar, role.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and collaboration skills.
• Knowledge of HR processes and best practices.
• Strong knowledge of Microsoft Office packages.

Desirable:

• CIPD qualification (Level 3 or above) or equivalent.
• Strong problem-solving abilities and the ability to handle sensitive or complex HR issues.
• Familiarity with data protection regulations such as GDPR.

Personal Attributes:

• A proactive and solutions-oriented approach to problem-solving.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Resilient and adaptable to change.
• Strong ethical standards and discretion when handling confidential information.

What we offer:

• Life Assurance scheme.
• 24 Days Holiday.
• Auto enrolment pension scheme.
• Friendly working environment as part of a growing successful Group.
• Free On-Site Parking.

Living the Company Values:

• Leading: Tackles complex, systemic challenges and develops transformative solutions.
• Agile: Consistently demonstrates agility, driving organisational outcomes through continuous improvement, quickly adapting to new situations and challenges.
• Nurturing: Consistently contributes to the growth and development of their peers.
• Engaging: Contributes to creating a positive, supportive and engaging workplace culture.
• Safe & Secure: Consistently models safe behaviours, adhering to robust data security protocols.

Your Contribution to the company:

• Strive to be always positive and constructive.
• Adhere to all company policies.
• Straight talking about the facts of the situation – open discussions are the best way to find solutions.
• Help others through communicating clearly.
• Deliver on commitments.
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues.
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’.

Equal Opportunity Statement: At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.