At a Glance
- Tasks: Join our team to tackle drainage challenges and deliver top-notch customer service.
- Company: Lanes Group, the UK's largest independent infrastructure delivery partner.
- Benefits: Competitive salary, 21 days holiday, health cash plan, and a friendly work environment.
- Other info: Full training provided; we value diversity and inclusivity in our workplace.
- Why this job: Work outdoors, solve real problems, and grow your career in a supportive company.
- Qualifications: Hardworking attitude; experience with high-pressure jetting is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
At Lanes Group, nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectively.
In this critical role, we ensure our organisation is known for being the best in everything we do, leaving a legacy of absolute quality and compliance, and keeping our promises at all times. We operate 24/7, and as such, you are required to work flexible hours, weekends, and participate in an on-call rota. Full training, PPE, and use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.
Position and Location
- Location: Thames Water Iver South, Colnbrook, Berkshire
- Job Type: permanent, full-time
- Hours: Monday to Friday, 50 hours (plus some weekends)
- Salary: OTE £34,000 per annum (made up of basic pay, overtime, on call allowance and bonuses)
- Benefits: 21 days holiday (including bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment.
About the Role
Due to continued growth and development, we are now looking for customer-focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. Responsibilities include:
- Travelling to residential sites via HGV in a two-person team, powering a high-pressure water jet for restoration.
- Cleaning, clearing, and maintaining drainage systems.
- Recording each job report correctly on the specialist equipment provided.
- Running diagnostics and repairs on drains.
- Delivering good customer service.
- Maintaining good health and safety practices while carrying out works.
- Ensuring vehicle stock is full and replenished.
- Complying with health and safety responsibilities, including PPE and safe site setups.
- Utilising VISTEC and Salesforce platforms.
- Liaising with the client regarding progress and updates.
- Working unsupervised in all weather conditions.
- Conducting thorough inspections of tools, equipment, and plant before/after use.
- Reporting any defects or malfunctions.
- Carrying out risk assessments and having a mature approach to risk perception.
- Being aware of all Lanes Group policies and your responsibility towards them.
- Any other reasonable ad-hoc duties requested by management.
If you enjoy working outdoors and delivering only the best in customer service, where no two days are the same, and want to join a growing company that values you and your ability, then we are the right Company for you. What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You
The ideal candidate will be hard-working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Drainage Engineer - Special Projects employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being the UK's largest independent specialist infrastructure delivery partner, offering a supportive and inclusive work environment that prioritises the health, safety, and well-being of our employees. With comprehensive training, competitive salaries, and a commitment to employee growth, we empower our Drainage Engineers to excel in their roles while delivering exceptional customer service. Join us in Colnbrook, Berkshire, where no two days are the same, and be part of a team that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer - Special Projects
✨Tip Number 1
Get to know the company! Research Lanes Group and understand their values, especially around health and safety. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! Since the role involves using high-pressure jetting equipment, brush up on your technical skills. Practising how to diagnose and solve drainage issues can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Lanes Group and ready to contribute to their mission of delivering top-notch customer service.
We think you need these skills to ace Drainage Engineer - Special Projects
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Drainage Engineer role. Highlight any relevant experience or skills that match the job description, especially around customer service and health & safety practices.
Show Your Passion:Let us know why you’re excited about working outdoors and solving drainage issues. A bit of enthusiasm can go a long way in making your application stand out!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Lanes Group PLC
✨Know Your Stuff
Make sure you understand the basics of drainage engineering and the specific responsibilities of a Drainage Engineer at Lanes Group. Brush up on high-pressure jetting equipment and any relevant qualifications like NRSWA or Confined Spaces, even if you don't have them yet. This shows your commitment to the role.
✨Safety First
Since health and safety is a top priority for Lanes Group, be prepared to discuss how you would approach safety on the job. Familiarise yourself with PPE requirements and safe site setups. Showing that you take safety seriously will definitely impress your interviewers.
✨Customer Service Mindset
Lanes Group values excellent customer service, so think of examples from your past experiences where you went above and beyond for a customer. Be ready to explain how you would handle challenging situations while maintaining a positive attitude.
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if Lanes Group is the right fit for you. Ask about training opportunities, team dynamics, or what a typical day looks like for a Drainage Engineer.
