At a Glance
- Tasks: Join our team to tackle drainage issues and deliver top-notch customer service.
- Company: Lanes Group, a growing company focused on innovation and inclusivity.
- Benefits: Enjoy 21 days holiday, health cash plan, and a friendly work environment.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Work outdoors, solve real problems, and develop your career in a supportive setting.
- Qualifications: Hardworking attitude; experience with High Pressure Jetting is a plus but not essential.
The predicted salary is between 32000 - 32000 £ per year.
Location: Thames Water Iver South, Colnbrook, Berkshire
Job Type: permanent, full-time
Hours: 4 On 4 Off, 40.25 hours (working both earlies and lates)
Salary: £32,000 per annum (basic pay including night premium, overtime, and bonuses)
Benefits: 21 days holiday (plus bank holidays); health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment.
About the Role:
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste‑water network and drainage problems.
- Travelling to residential sites in a two‑man crew, around the West London area, in one of our custom‑equipped fleet of high‑tech vans.
- Survey the network of drainage systems.
- Assess pipe conditions to produce high quality reports with the help of state of the art drain surveying equipment.
- Ensuring jobs attended are completed.
- Troubleshoot any problems that arise on the job.
- Liaise with the team of Technical Specialists regarding access and equipment issues.
- Ensuring safe site set up.
- Updating the job notes on VISTEC.
- Ensure photos are being taken of the setup, inspection chamber and whole site.
- Delivering good customer service.
- Maintaining good H&S practice while carrying out works.
- Be aware of all Lanes Group policies and your responsibilities towards them.
- Any reasonable ad‑hoc tasks, projects or duties as requested by management.
What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You:
The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
CCTV Drainage Engineer - Special Projects employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment that values your contributions. With competitive benefits including a health cash plan, generous holiday allowance, and opportunities for career progression, our Thames Water contract service in Colnbrook provides a unique chance to work outdoors while delivering exceptional customer service. Join us to be part of a diverse team committed to personal growth and making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Drainage Engineer - Special Projects
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to drainage engineering. Think about how you can showcase your problem-solving skills and customer service experience – that’s what they’re really after!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace CCTV Drainage Engineer - Special Projects
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Drainage Engineer role. Highlight any relevant experience, especially in drainage or customer service, and don’t forget to mention any qualifications like NRSWA or Confined Spaces if you have them!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous jobs. We love candidates who can think on their feet and deliver practical solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lanes Group PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of drainage systems and CCTV technology. Familiarise yourself with the specific equipment mentioned in the job description, like high-pressure jetting gear. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role emphasises customer focus, think of examples from your past experiences where you've delivered excellent service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Safety First!
Health and safety is a big deal in this job. Brush up on relevant health and safety standards and be prepared to discuss how you would ensure safe site setups. Showing that you prioritise safety will demonstrate your commitment to the role and the company’s values.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the team dynamics or how they support career progression. This shows that you're genuinely interested in the position and want to be part of their growing team.
