At a Glance
- Tasks: Support engineers with admin tasks and ensure smooth operations in the Waste Network Division.
- Company: Join a friendly and inclusive team at Lanes Group, dedicated to making a difference.
- Benefits: Enjoy 24 days holiday, health cash plan, and personal learning opportunities.
- Other info: Dynamic role with opportunities for career growth and a commitment to mental health.
- Why this job: Be part of a growing company and help solve real-world waste-water challenges.
- Qualifications: Strong communication skills and basic knowledge of Microsoft 365 and Google Suite.
The predicted salary is between 27081 - 27081 £ per year.
Location: Camberley STW, Home Counties South Region (Camberley, Surrey)
Job Type: Permanent, full-time
Hours: Monday to Friday, 37.5 hours per week (start times to be discussed at interview)
Salary: £27,081 per annum
Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; personal learning; auto enrolment pension scheme; wellbeing support; friendly working environment.
About the Role: Due to continued growth and development, we are now looking for customer focused people to join us in our Waste Network Division, working to deliver real and effective solutions to waste-water network and drainage problems. Your responsibilities will cover the following:
- Submissions of engineer’s hours to Payroll on a weekly and monthly basis by set deadline dates
- Submission of on call rota to payroll
- Managing the administrative duties with regards to engineers’ holiday, including generating reports
- Ensuring the regional calendar and rota are up to date
- Generating sickness reports on a daily, weekly and monthly basis
- Note taking during investigations and disciplinaries
- Booking engineers required courses and managing and documenting their certificates, ensuring that they are valid and any required training is renewed
- Helping with the uploading of CCTV footage of the completed works for Thames Water to review on BOX
- Looking at the jobs in terms of productivity and pricing up the completed jobs
- When necessary, conducting drug and alcohol tests for the engineers
- Assisting with the interview process for engineers, when required including note taking
- Ensuring the documents in and around the depot are kept up to date (including but not limited to health and safety posters, fire warden and first aider posters, wellbeing posters, etc.)
- Submitting order requests for equipment for the stores, office and tipping
- Requesting PO numbers for order requests and uploading the delivery notes
- Challenging and accepting parking tickets (PCN’s)
- Responsible for stationary management: stationary for the office, PPE, managing any required purchase orders raised by the supplier
- Overseeing the submission and filing of a range of documents to the HR Management System, including but not limited to:
- New starters
- Leavers
- Probations
- Changes in roles, salary, hours, manager
- Investigations
- Disciplinaries
- Tipping
- Expenses
- Training certificates and cards
- Authorised pay deductions
- Helping with any administrative duties which are required by the Regional Managers
- Any reasonable ad hoc projects, tasks, duties requested by senior management
- Be aware of Lanes Group policies and your responsibility towards them
About You: The ideal candidate will:
- Be hard working and respectful
- Comply with health and safety standards
- Have great interpersonal skills to create relationships with the team, engineers, HR and wider Lanes Group network
- Have basic knowledge of both Microsoft 365 and Google Suite
- Have solid communication skills (both written and verbal)
- Be resourceful and proactive
- Multi-task, prioritise, work under pressure and on own initiative
- Have the ability to deal with people at different levels
Equal Opportunities: At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
Charter for Employer Positive About Mental Health: Lanes Group are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
Field Support Administrator in Camberley employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an excellent employer, offering a supportive and friendly working environment in Camberley. With a strong focus on employee wellbeing, we provide 24 days of holiday, a health cash plan, and opportunities for personal learning and growth. Join our Waste Network Division and be part of a team that values diversity and inclusivity while delivering effective solutions to wastewater challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Administrator in Camberley
✨Tip Number 1
Get to know the company! Research Lanes Group and their Waste Network Division. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role requires solid verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your multitasking abilities! Be ready to discuss examples from your past where you've successfully managed multiple tasks under pressure. This will demonstrate your resourcefulness and ability to prioritise, which are key for the Field Support Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining us at StudySmarter. Don’t miss out on the chance to be part of a friendly working environment!
We think you need these skills to ace Field Support Administrator in Camberley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Support Administrator role. Highlight relevant experience and skills that match the job description, like your admin skills and ability to manage multiple tasks.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your customer-focused approach!
Show Off Your Skills:We want to see your communication skills in action! Whether it’s through your written application or examples of past experiences, make sure to demonstrate how you can effectively interact with different teams and levels.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Lanes Group PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Field Support Administrator. Familiarise yourself with tasks like managing engineer schedules and handling payroll submissions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Interpersonal Skills
Since this role involves working closely with engineers and HR, be prepared to discuss your interpersonal skills. Think of examples where you've built strong relationships or resolved conflicts. This will highlight your ability to communicate effectively and work well within a team.
✨Be Ready for Practical Scenarios
Expect to face practical questions during the interview. You might be asked how you would handle a situation involving scheduling conflicts or managing multiple administrative tasks. Prepare by thinking through potential scenarios and how you would approach them, showcasing your problem-solving skills.
✨Demonstrate Your Tech Savvy
As the job requires knowledge of Microsoft 365 and Google Suite, be ready to discuss your experience with these tools. You could mention specific projects where you used them effectively. This will reassure the interviewers that you can hit the ground running with the necessary technology.
