At a Glance
- Tasks: Travel to sites, clean and maintain drainage systems using high-pressure water jetting.
- Company: Join Lanes Group, a friendly and inclusive workplace committed to diversity.
- Benefits: Enjoy 21 days holiday, health cash plan, and enhanced maternity/paternity pay.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Work outdoors, solve problems, and deliver top-notch customer service every day.
- Qualifications: Experience with high-pressure jetting is a plus, but full training is provided.
The predicted salary is between 27300 - 27300 £ per year.
Location: Crawley Depot (West Sussex)
Job Type: Permanent, full-time
Hours: Monday to Friday, 50 hours per week
Salary: £27,300 per annum
Responsibilities
- Travel to residential sites via HGV in a two-person team, using a high-pressure water jet for restoration.
- Clean, clear and maintain drainage systems.
- Record each job report correctly on the specialist equipment provided.
- Run diagnostics and repairs on drains.
- Deliver good customer service.
- Maintain good H&S practice while carrying out works.
- Ensure vehicle stock is full and replenished.
- Comply with health and safety responsibilities (PPE, safe site set-ups, protecting employees, the public and other road users).
- Utilise VISTEC and Salesforce platforms.
- Liaise with the client regarding progress and any updates.
- Work unsupervised in all weather conditions using correct PPE and lone worker system.
- Dynamically risk-assess site access and working conditions based on specific circumstances upon arrival.
- Provide support to colleagues.
- Conduct thorough inspections of tools, equipment and plant before and after use.
- Report any defects or malfunctions in relation to training.
- Carry out risk assessments and demonstrate a mature approach to risk perception.
- Be aware of all Lanes Group policies and your responsibility towards them.
- Perform any other reasonable ad-hoc duties requested by management.
Qualifications
- Experience with high-pressure jetting equipment is useful but not essential.
- Other drainage qualifications (e.g., NRSWA, Confined Spaces) are an advantage.
Benefits
- 21 days holiday (including bank holidays); birthday off; health cash plan; onsite parking; auto-enrolment pension scheme; enhanced maternity and paternity pay; retention loyalty scheme based on length of service; friendly working environment.
About You
The ideal candidate will be hardworking, respectful and able to comply with health and safety standards. They must be able to diagnose and deliver practical and efficient solutions quickly to achieve the highest levels of customer satisfaction. Full training is provided, including PPE and company equipment. A passion for working outdoors and delivering high-quality customer service is essential.
Equality, Diversity and Inclusion
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. We are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
Drainage Engineer in Burgess Hill employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment for our Drainage Engineers in Crawley. With comprehensive training, a strong focus on health and safety, and a commitment to employee well-being through benefits like enhanced maternity and paternity pay, we ensure our team members feel valued and empowered. Our dedication to equality, diversity, and inclusion further enriches our workplace culture, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer in Burgess Hill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lanes Group. Understand their values, especially around health and safety, and think about how your experience aligns with their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to drainage engineering and customer service. Think about specific examples from your past work that showcase your skills and how you’ve handled challenges. We want to hear your stories!
✨Tip Number 3
Show your passion for the outdoors! Since this role involves working in various weather conditions, share your enthusiasm for outdoor work during the interview. Talk about any relevant experiences that highlight your adaptability and commitment to delivering high-quality service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Drainage Engineer in Burgess Hill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Drainage Engineer role. Highlight any relevant qualifications or experience with high-pressure jetting equipment, even if it's not essential.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for outdoor work and customer service. Share specific examples of how you've delivered practical solutions in previous roles to demonstrate your problem-solving skills.
Showcase Your Health & Safety Awareness:Since health and safety is a big part of the job, mention any relevant training or experience you have in this area. It’s important to show that you understand the importance of PPE and safe working practices.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you’ll be able to keep track of your application status easily!
How to prepare for a job interview at Lanes Group PLC
✨Know Your Equipment
Familiarise yourself with high-pressure jetting equipment and any other tools mentioned in the job description. Even if you don't have direct experience, showing that you've researched how they work and their applications can impress the interviewers.
✨Demonstrate Customer Service Skills
Since delivering good customer service is key, prepare examples from your past experiences where you successfully handled customer interactions. Think about how you resolved issues or went the extra mile to ensure satisfaction.
✨Health and Safety Awareness
Brush up on health and safety practices relevant to the role. Be ready to discuss how you would approach risk assessments and ensure safety on site. This shows that you take these responsibilities seriously and are prepared for the job.
✨Show Your Passion for the Outdoors
The role requires working outdoors in various weather conditions, so express your enthusiasm for this aspect. Share any relevant experiences that highlight your ability to adapt and thrive in outdoor environments.
