At a Glance
- Tasks: Engage with customers and keep them informed about local utilities work.
- Company: Lanes Group plc, a leading utilities service provider in Bradford.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Open to both internal and external applicants, fostering inclusivity.
- Why this job: Make a difference by enhancing customer experiences in the utilities sector.
- Qualifications: Strong communication skills and a calm approach under pressure.
The predicted salary is between 32000 - 32907 £ per year.
Lanes Group plc in Bradford is recruiting a Customer Service Advisor to liaise with Yorkshire Water customers and internal teams to keep customers informed about work in their area.
You will update CRM records, handle inquiries and drive a positive customer journey.
The role requires excellent communication, active listening and the ability to stay calm under pressure, with a focus on delivering high-quality service in a utilities context.
Internal/external applications are welcome.
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Customer Experience Advisor – Utilities in Bradford employer: Lanes Group PLC
At Lanes Group, we pride ourselves on being an exceptional employer that champions the growth and development of our emerging talent. Our inclusive work culture fosters collaboration and innovation, ensuring that every employee has access to meaningful career pathways and continuous improvement opportunities. Located in a vibrant community, we offer a supportive environment where your contributions are valued, and you can make a real impact on the future of our workforce.
