At a Glance
- Tasks: Create unforgettable experiences for guests through bowling, cocktails, and fun activities.
- Company: Join Lane7, the UK's leading boutique bowling business with a vibrant atmosphere.
- Benefits: Enjoy 28 days holiday, free activities, discounts, and team socials.
- Other info: Opportunities for progression and a supportive team culture.
- Why this job: Be part of a creative team and grow your skills in a fun environment.
- Qualifications: Fluent English and a passion for hospitality and guest experience.
The predicted salary is between 10 - 12 £ per hour.
About Us
Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
Could you be what we’re looking for? We’re looking for mega creative, passionate, and exciting people to make our guest experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
The Role
- Ensure our guest journey is immaculate, from start to finish.
- You’re the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table.
- Ensuring everyone is enjoying a fully immersive experience.
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
What We’ll Offer
When you join The Lane7 Group, you’ll spend the first few weeks learning the brand standards and getting to grips with the basics. We absolutely encourage progression from within – we pride ourselves on our team development and whether you’re with us while you’re at Uni, or if you’re here for the start of your hospitality career, we’ll give you the skills and attributes you need to grow.
- 28 days holiday per year (Plus 1 day for every year worked - Up to 5 years).
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Join your teams Monday bowling club.
- Annual team awards party.
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
All candidates must be fluent in written and spoken English and have the right to work in the UK.
Team Member - Gutterball - Ealing employer: Lane7
Lane7 is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about the leisure and hospitality sector. With a focus on employee growth, we provide ample opportunities for professional development and social engagement, ensuring that our team members thrive in a fun and dynamic environment. Join us to be part of a dedicated team that values exceptional service and teamwork, all while enjoying competitive benefits and a lively atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Gutterball - Ealing
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lane7. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lane7
Don't be shy about reaching out to Lane7 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member - Gutterball - Ealing
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lane7 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lane7
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
