At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a fun-filled environment.
- Company: Join Lane7, the UK's leading boutique bowling business with a lively atmosphere.
- Benefits: Enjoy 28 days holiday, free activities, discounts, and social events.
- Other info: Great opportunities for growth and development while having fun!
- Why this job: Be part of an exciting team where your creativity and energy can shine.
- Qualifications: 2 years of supervisory experience in hospitality or leisure required.
The predicted salary is between 27000 - 28000 £ per year.
Location: Edinburgh
Salary: £13.11 per hour
Contract: 30 hours per week
About Us
Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
Could you be what we’re looking for?
We’re looking for mega creative, passionate, and exciting people with huge personalities to join our management team and make our guest and team experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
What is the ideal candidate?
- Energetic and an infectious personality to give our guests the best possible experience
- Creative and passionate with a can-do attitude when it comes to providing great customer service
- Flexible with shifts and able to commute to the venue
- A minimum of 2 years supervisor/management experience in the hospitality or leisure sector
The Role
- Ensure our guest journey is immaculate, from start to finish
- You’re the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table
- Ensuring everyone is enjoying a fully immersive experience
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
- Ensure our teams are following all health and safety and food management policies
- Respond to complaints within the given parameters or escalate to the General Manager
- Work alongside the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
- Lead shifts where appropriate ensuring all team members are fully briefed for the shift ahead
- Maintain great product knowledge of all F&B offerings ensuring team members are following our brand guidelines at all times
What We’ll Offer
When you join The Lane7 Group, you’ll spend the first few weeks learning the brand standards and getting to grips with the basics. We absolutely encourage progression from within – we pride ourselves on our team development and whether you’re with us while you’re at Uni, or if you’re here for the start of your hospitality career, we’ll give you the skills and attributes you need to grow. You’ll also get:
- 28 days holiday per year
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year through our team social calendar
- Join your teams Monday bowling club
- Annual team awards party
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme partnered with Halfords
- Refer a friend scheme
To Apply
All candidates must be fluent in written and spoken English and have the right to work in the UK.
Does this sound what you’re looking for? Get in touch asap to find out more and join us!
Duty Manager - Lane7 - Edinburgh employer: Lane7
Lane7 is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality and leisure sector. With a strong emphasis on employee growth, we offer extensive training and development opportunities, alongside fantastic benefits such as free activities, generous holiday allowances, and a supportive team environment. Join us in Edinburgh and be part of a dynamic team where your creativity and passion can shine while enjoying a fun-filled workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lane7 - Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, dive into Lane7's vibe. Check out their social media and website to understand their culture and what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Think about how your past experiences align with the Duty Manager role and be ready to share those stories that highlight your skills.
✨Tip Number 3
Bring the good vibes! When you walk into that interview, let your personality shine. Show them you're energetic and passionate about creating amazing experiences for guests. Remember, they want someone who can bring the fun!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and gives you another chance to express why you're the perfect fit for Lane7.
We think you need these skills to ace Duty Manager - Lane7 - Edinburgh
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your energetic and infectious personality. Use a friendly tone and let your passion for customer service shine through.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your relevant experience in hospitality or leisure. Show us how your skills align with what we’re looking for!
Highlight Your Experience:Make sure to emphasise your management or supervisory experience. We’re keen on candidates with at least 2 years in a similar role, so don’t be shy about showcasing your achievements and responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Lane7 team!
How to prepare for a job interview at Lane7
✨Know the Lane7 Vibe
Before your interview, dive into what makes Lane7 special. Familiarise yourself with their offerings like bowling, arcades, and the overall atmosphere. This will help you connect with the brand and show your enthusiasm for creating a fun guest experience.
✨Show Off Your Personality
Lane7 is all about energy and personality! Be sure to let your own vibrant character shine through during the interview. Share stories that highlight your creativity and passion for customer service, as this aligns perfectly with what they’re looking for.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or leading a team. Think of specific examples from your past management experience in hospitality where you’ve successfully navigated challenges. This will demonstrate your problem-solving skills and ability to maintain a great atmosphere.
✨Ask About Team Development
Lane7 prides itself on internal progression and team development. Prepare thoughtful questions about how they support staff growth and what opportunities are available. This shows you’re not just interested in the role, but also in building a long-term career with them.
