At a Glance
- Tasks: Lead shifts, ensure guest satisfaction, and maintain a vibrant atmosphere.
- Company: Join Lane7, the UK's leading boutique bowling business with exciting venues and activities.
- Benefits: Enjoy 28 days holiday, free activities, discounts, and team socials.
- Other info: Flexible shifts and opportunities for progression within the company.
- Why this job: Be part of a fun, energetic team that values creativity and personal growth.
- Qualifications: 2 years of supervisory experience in hospitality or leisure required.
The predicted salary is between 9360 - 12480 £ per year.
Location |
Salary | £12 PH
Contract | 30 hours per week
About Us
Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
Could you be what we\'re looking for?
We\'re looking for mega creative, passionate, and exciting people with huge personalities to join our management team and make our guest and team experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
What is the ideal candidate?
- Energetic and an infectious personality to give our guests the best possible experience
- Creative and passionate with a can-do attitude when it comes to providing great customer service
- Flexible with shifts and able to commute to the venue
- A minimum of 2 years supervisor / management experience in the hospitality or Leisure sector
The Role
- Ensure our guest journey is immaculate, from start to finish
- You\'re the port of call for our guests, whether you\'re checking them in, building their favourite cocktail or cleaning down their table
- Ensuring everyone is enjoying a fully immersive experience
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
- Ensure our teams are following all health and safety and food management polices
- Respond to complaints within the given parameters or escalate to the General Manager
- Work alongside the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
- Lead shifts where appropriate ensuring all team members are fully briefed for the shift ahead
- Maintiain great product knowledge of all F&B offerings ensuring team members are following our brand guidelines at all times
What We\'ll Offer
When you join The Lane7 Group, you\'ll spend the first few weeks learning the brand standards and getting to grips with the basics. We absolutely encourage progression from within - we pride ourselves on our team development and whether you\'re with us while you\'re at Uni, or if you\'re here for the start of your hospitality career, we\'ll give you the skills and attributes you need to grow. You\'ll also get:
- 28 days holiday per year
- Free bowling and activities for you and up to 3 others when you aren\'t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year through our team social calendar
- Join your teams Monday bowling club
- Annual team awards party
- Access to our team wellbeing app - to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme partnered with Halfords
- Refer a friend scheme
- Access a portion of your salary early and explore many other benefits and savings through our partnership with Wagestream.
To Apply
All candidates must be fluent in written and spoken English and have the right to work in the UK.
Does this sound what you\'re looking for? Get in touch asap to find out more and join us!
Duty Manager in Bath employer: Lane7
At Lane7, we pride ourselves on being a vibrant and dynamic employer that fosters creativity and passion in our team. With a strong focus on employee development, we offer numerous opportunities for growth within our rapidly expanding boutique bowling business, alongside fantastic benefits such as free activities, generous discounts, and a supportive work culture that prioritises wellbeing. Join us in creating unforgettable experiences for our guests while enjoying a fun and engaging workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lane7. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lane7
Don't be shy about reaching out to Lane7 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lane7 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lane7
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
