At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a fun-filled environment.
- Company: Join Lane7, the UK's leading boutique bowling business with exciting venues.
- Benefits: Enjoy 28 days holiday, free activities, discounts, and social events.
- Other info: Opportunities for growth and development while having fun at work.
- Why this job: Be part of a dynamic team where your creativity and energy shine.
- Qualifications: 2+ years in hospitality management and a passion for great service.
The predicted salary is between 25000 - 30000 £ per year.
Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
We’re looking for mega creative, passionate, and exciting people with huge personalities to join our management team and make our guest and team experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
What is the ideal candidate?
- Energetic and an infectious personality to give our guests the best possible experience
- Creative and passionate with a can-do attitude when it comes to providing great customer service
- Flexible with shifts and able to commute to the venue
- A minimum of 2 years supervisor/management experience in the hospitality or leisure sector
The Role
- Ensure our guest journey is immaculate, from start to finish
- You’re the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table
- Ensuring everyone is enjoying a fully immersive experience
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
- Ensure our teams are following all health and safety and food management policies
- Respond to complaints within the given parameters or escalate to the General Manager
- Work alongside the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
- Lead shifts where appropriate ensuring all team members are fully briefed for the shift ahead
- Maintain great product knowledge of all F&B offerings ensuring team members are following our brand guidelines at all times
What We’ll Offer
- 28 days holiday per year (Plus 1 day for every year worked, up to 5 years)
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year through our team social calendar
- Join your team's Monday bowling club
- Annual team awards party
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams
- Refer a friend scheme
To Apply
All candidates must be fluent in written and spoken English. Does this sound like what you’re looking for? Get in touch asap to find out more and join us!
Duty Manager - Lane7 - Dublin employer: Lane7
Lane7 is an exceptional employer that prioritises a vibrant work culture and employee wellbeing, making it an ideal place for those looking to thrive in a guest-facing role. With strong development opportunities, generous holiday allowances, and unique perks like staff bowling and team socials, you'll find a supportive environment that values your contributions and fosters personal growth.
