At a Glance
- Tasks: Lead a vibrant team and ensure exceptional guest experiences at our exciting venue.
- Company: Join Lane7, the UK's fastest-growing boutique bowling destination with a fun atmosphere.
- Benefits: Competitive salary, health insurance, free activities, and generous holiday allowance.
- Other info: Enjoy team socials, awards parties, and a supportive work culture.
- Why this job: Be part of an energetic team creating unforgettable nights out for guests.
- Qualifications: Management experience in leisure or hospitality and a passion for guest service.
The predicted salary is between 43000 - 43000 £ per year.
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
Could you be what we’re looking for?
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Be a Deputy General Manager who can inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary Package - Up to €43,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Deputy General Manager - Lane7 - Dublin employer: Lane7
Lane7 is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about the leisure and hospitality sector. With competitive salaries, generous holiday allowances, and unique perks like free bowling and team social events, employees are encouraged to grow and thrive in their roles. Join us in Dublin, where you can lead a dedicated team and create unforgettable experiences for our guests while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Lane7 - Dublin
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lane7's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've inspired your team or turned a tough situation around. Lane7 is all about creating great experiences, so be ready to share how you can bring that energy to the role.
✨Tip Number 3
Be prepared to discuss your management style. Lane7 wants someone who can lead by example and motivate their team. Share how you create a positive atmosphere and encourage collaboration among staff.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm for the role by asking about future plans for the venue or how they handle guest feedback. This not only shows your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Deputy General Manager - Lane7 - Dublin
Some tips for your application 🫡
Show Your Passion for Fun:When you're writing your application, let your enthusiasm for the leisure and hospitality sector shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your Experience:Make sure to highlight your management experience in the leisure, hospitality, or F&B sectors. We’re looking for someone who can lead by example, so share specific examples of how you've inspired and motivated teams in the past.
Be Authentic:Don’t be afraid to show your personality! We value great communication and a positive attitude, so let your unique voice come through in your application. This is your chance to stand out from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lane7. Don’t miss out!
How to prepare for a job interview at Lane7
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Lane7 and its offerings. Understand the different activities available, from bowling to karaoke, and think about how you can enhance the guest experience. This knowledge will show your passion for the brand and help you stand out.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them. Be ready to discuss your approach to training and developing staff, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling difficult situations or guest complaints. Think of specific instances where you turned a negative experience into a positive one. Highlight your problem-solving skills and your ability to maintain a fun atmosphere even during challenges.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you ensure clear communication within your team and with guests. Share examples of how you’ve fostered a positive environment through open dialogue and feedback, which is essential for creating a great guest experience.
