At a Glance
- Tasks: Lead the team to deliver exceptional guest experiences and manage daily operations.
- Company: Join Lane7, a vibrant venue in Camden with a fun atmosphere.
- Benefits: Up to £40,000 salary, private health insurance, and 28 days holiday.
- Other info: Enjoy free bowling, social activities, and career growth opportunities.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Management experience in leisure or hospitality and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
The Role
As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Be a Deputy General Manager who can inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary Package - Up to £40,000.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Deputy General Manager - Lane7 - Camden employer: Lane7
Lane7 in Camden is an exceptional employer that prioritises a vibrant work culture and employee development. With competitive benefits such as private health insurance, generous holiday allowances, and opportunities for team bonding through social activities, Lane7 fosters an environment where staff can thrive while delivering outstanding guest experiences. Join us to be part of a dynamic team that values leadership, creativity, and fun in the heart of Camden.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Lane7 - Camden
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and leisure sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing Lane7, pop by the Camden venue. Chat with the team, get a feel for the vibe, and express your interest directly. It’s a great way to stand out!
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of Lane7. Familiarise yourself with their culture, values, and what makes them tick. This will help you connect with the hiring team and show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Lane7 family.
We think you need these skills to ace Deputy General Manager - Lane7 - Camden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy General Manager role. Highlight your management experience in leisure, hospitality, or F&B sectors, and don’t forget to showcase your ability to lead and inspire a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Lane7. Share specific examples of how you've created exceptional guest experiences and built strong teams in your previous roles.
Show Off Your Personality:We love a positive, can-do attitude! Let your personality shine through in your application. Whether it’s your problem-solving skills or your knack for creating a fun atmosphere, make sure we get a sense of who you are.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Lane7!
How to prepare for a job interview at Lane7
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Lane7 Camden. Understand their offerings, the atmosphere they create, and their target audience. This knowledge will help you demonstrate your passion for the role and how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them. Be ready to discuss specific situations where you turned challenges into opportunities for your team.
✨Emphasise Problem-Solving Abilities
Lane7 values a positive, can-do attitude. Think of instances where you faced difficult situations and how you resolved them effectively. Highlight your ability to stay calm under pressure and turn dissatisfied guests into happy ones, as this is crucial for the role.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if Lane7 is the right fit for you.