At a Glance
- Tasks: Lead the people agenda and develop a culture of support and opportunity.
- Company: Join Lane7, the UK's fastest growing boutique bowling destination.
- Benefits: Up to £85,000 salary, private health insurance, and free activities for you and friends.
- Other info: Enjoy 28 days holiday, team socials, and excellent career growth opportunities.
- Why this job: Make a real impact on employee experience in a fun, dynamic environment.
- Qualifications: Senior experience in People or L&D leadership, ideally in hospitality or retail.
The predicted salary is between 85000 - 85000 £ per year.
- People and Culture
- Director - Hybrid / Remote from venue
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination.
We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands.
Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food.
A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
Could you be what we’re looking for?
The People and Culture Director will lead the people agenda across Lane7, ensuring our growth is supported by capable leaders, confident teams and a consistent employee experience.
The role will design, build and implement a business-wide learning and development strategy for department heads and frontline teams.
It will also strengthen our culture of support, opportunity and wellbeing, while establishing clear, practical policies and communications that help people perform at their best.
The Role
Working closely with the CEO, SLT and department heads, this role will translate business priorities into practical people plans, learning programmes, policies and internal communications.
It is a visible, hands-on leadership role that must balance employee experience with commercial discipline, operational simplicity and measurable productivity.
Key Responsibilities include
- People and culture strategy
- Develop and deliver a people and culture strategy aligned with Lane7’s commercial goals, growth plans and operational priorities.
- Advise the CEO, SLT and department heads on organisation design, workforce planning, succession, capability and change.
- Learning and development
- Design, build and implement a group-wide L&D strategy based on clear capability needs and business priorities.
- Create effective onboarding, role-specific training, management development, leadership programmes and career pathways.
- Give department heads the tools, standards and support required to develop their teams consistently.
- Policies and people governance
- Build and maintain a robust, accessible set of people policies that supports all teams and promotes fair, consistent decision-making.
- Ensure policies remain legally compliant, commercially sensible and straightforward for managers and employees to use.
- Internal communications and productivity
- Own the internal communications policy and establish a clear operating rhythm for business-wide and departmental communication.
- Work with leaders to ensure communications result in understanding, action and improved productivity, with feedback loops to test effectiveness.
- Leadership and continuous improvement
- Build trusted relationships across support functions and venues, providing constructive challenge as well as practical support.
- Coach leaders and managers to handle people matters confidently, consistently and at the appropriate level.
- Use people data, employee feedback and operational insight to identify priorities and demonstrate impact.
- Lead and develop the People and L&D team, setting clear standards, priorities and measures of success.
To be a success with Lane7, you’ll have
- Significant senior experience in a People, Organisational Development or L&D leadership role, ideally within a multi-site hospitality, leisure, retail or other operational business.
- A strong record of creating and implementing people and L&D strategies that improve capability and business performance.
- Experience developing practical people policies and embedding them consistently across dispersed teams.
- Demonstrable experience of internal communications, organisational change and increasing manager effectiveness.
- Commercial judgement and the ability to connect people investment to productivity, retention, service and financial outcomes.
- Excellent communication, influencing and coaching skills, with the credibility to challenge senior leaders constructively.
- Strong analytical skills and confidence using people data to prioritise activity and measure impact.
- CIPD qualification or equivalent professional experience is desirable.
- What We’ll Offer
- Salary - Up to £85,000 Per Annum
- Plus performance bonus
- 28 days holiday per year (Plus 1 day holiday for every year worked - Up to 5 years)
- Private Health insurance & benefits through Vitality
- Company pension contribution
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year through our team social calendar
- Annual team awards party
- Cycle2Work scheme partnered with Halfords
- Refer a friend scheme
- Fancy being part of it all? Apply Now
People and Culture Director - Lane7 - Head Office People in City of Westminster employer: Lane7
Lane7 is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to kickstart their hospitality career or gain valuable experience while studying. With a strong emphasis on employee development, you’ll have ample opportunities to grow within the company, alongside fantastic benefits like free activities, generous holiday allowances, and engaging team events that make every day enjoyable. Join us in Glasgow and be part of a dynamic team dedicated to creating unforgettable experiences for our guests!
StudySmarter Expert Advice🤫
We think this is how you could land People and Culture Director - Lane7 - Head Office People in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lane7!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lane7.
We think you need these skills to ace People and Culture Director - Lane7 - Head Office People in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lane7. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lane7 and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lane7. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lane7's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lane7
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lane7.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lane7 will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lane7 and how you would contribute to adapting HR strategies.
