At a Glance
- Tasks: Lead a vibrant team and ensure an unforgettable guest experience at our new Cardiff venue.
- Company: Join Lane7, a fun and dynamic entertainment company expanding in Cardiff.
- Benefits: Competitive salary, 28 days holiday, free activities, and discounts on food and drink.
- Other info: Enjoy a lively work environment with social events and career growth opportunities.
- Why this job: Be part of an exciting new opening and shape the future of entertainment in Cardiff.
- Qualifications: Management experience in hospitality or leisure, with strong leadership and communication skills.
The predicted salary is between 33000 - 36000 £ per year.
As part of our rapid expansion, we are adding a brand-new venue in Cardiff, that brings the full throttle best night out in one place experience and we’re looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this opening to its full potential.
The Role
As Assistant Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the Management team in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have got management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Be an Assistant Manager who can inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary - £33,000 - £36,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Assistant Manager - Lane7 - Cardiff employer: Lane7
Lane7 is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about the leisure and hospitality sector. With a focus on employee growth, we provide ample opportunities for professional development and social engagement, ensuring that our team members thrive in a fun and dynamic environment. Join us to be part of a dedicated team that values exceptional service and teamwork, all while enjoying competitive benefits and a lively atmosphere.
