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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure guests have an unforgettable experience.
- Company: Join the UK's fastest growing boutique bowling destination.
- Benefits: Competitive pay, fun work environment, and opportunities for career growth.
- Other info: Dynamic atmosphere with a focus on teamwork and guest satisfaction.
- Why this job: Be part of an exciting venue that combines gaming, food, and entertainment.
- Qualifications: Management experience in hospitality or leisure is essential.
The predicted salary is between 25000 - 30000 £ per year.
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Assistant Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities:
- Ensure positive guest service in all areas.
- Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Managing shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll have got management experience in the leisure, hospitality, or F&B sectors.
Assistant Manager - Lane7 - London Victoria employer: Lane7
Contact Detail:
Lane7 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Lane7 - London Victoria
✨Tip Number 1
Get to know the venue! Before your interview, pop into Lane7 and soak up the atmosphere. Chat with staff and customers to understand what makes it tick. This will not only give you great insights but also show your genuine interest in the role.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams in the past. Talk about how you’ve created a positive environment and tackled challenges head-on. We want to see that you can drive our venue to success!
✨Tip Number 3
Be ready to discuss guest experiences! Think of times when you turned a negative situation into a positive one for guests. We love candidates who can think on their feet and prioritise customer satisfaction, so come prepared with your best stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lane7 family. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Assistant Manager - Lane7 - London Victoria
Some tips for your application 🫡
Show Your Passion for Fun: When writing your application, let your enthusiasm for the vibrant atmosphere at Lane7 shine through. We want to see how you can contribute to creating unforgettable experiences for our guests!
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your management experience. Share specific examples of how you've motivated teams and improved guest experiences in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lane7!
How to prepare for a job interview at Lane7
✨Know Your Venue
Before the interview, make sure you know all about Lane7 and its unique offerings. Familiarise yourself with their different brands and what makes them stand out in the leisure industry. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Highlighting these skills will demonstrate that you're ready to take charge and drive success.
✨Emphasise Guest Experience
Lane7 is all about providing an exceptional guest experience. Be ready to discuss how you've handled guest complaints or turned negative situations into positive outcomes. This will illustrate your commitment to customer service and your ability to maintain high standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future growth plans. This not only shows your enthusiasm for the role but also helps you assess if Lane7 is the right fit for you.