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- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a fun-filled venue.
- Company: Join Lane7, the UK's top independent boutique bowling destination with exciting activities.
- Benefits: Earn up to £36,000, enjoy 28 days holiday, and free bowling for you and friends.
- Other info: Engage in social activities and annual awards parties while growing your career.
- Why this job: Be part of an energetic environment where every day is about fun and teamwork.
- Qualifications: Management experience in leisure or hospitality and a passion for creating great experiences.
The predicted salary is between 36000 - 36000 £ per year.
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
As Assistant Manager, you’ll support the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities:- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Manage shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
- Salary - Up to £36,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Assistant Manager employer: Lane7
Contact Detail:
Lane7 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality or leisure sector. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for creating amazing guest experiences shine through. Be yourself and share stories that highlight your management skills and how you’ve turned challenges into successes.
✨Tip Number 3
Research Lane7 and its vibe! Familiarise yourself with their brands and what makes them unique. This will not only help you stand out in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Lane7 family right from the start!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating great experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Manager role. Highlight your relevant experience in the leisure or hospitality sector and how it aligns with our values at Lane7. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for the role – we want to know why you’re the one for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do before you hit that submit button!
How to prepare for a job interview at Lane7
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and vibe. Familiarise yourself with their various activities like bowling, pool, and karaoke. This will help you demonstrate your passion for the brand and show that you're ready to lead a team in delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate your team. Prepare examples from your past experience where you've successfully led a team or resolved conflicts. Highlight how you can create a fun and professional atmosphere that aligns with Lane7's culture.
✨Emphasise Guest Experience
Lane7 is all about providing a fantastic night out. Be ready to discuss how you would handle guest complaints and turn dissatisfied customers into loyal ones. Share specific strategies you've used in the past to enhance guest satisfaction and drive repeat business.
✨Bring Your Problem-Solving Attitude
A positive, can-do attitude is essential for this role. Think of scenarios where you've faced challenges in the hospitality sector and how you overcame them. This will show that you're not just a manager but a proactive leader who can tackle any situation head-on.