At a Glance
- Tasks: Lead shifts, ensure guest satisfaction, and maintain a vibrant atmosphere.
- Company: Join Lane7, the UK's leading boutique bowling business with a fun culture.
- Benefits: Flexible hours, 28 days holiday, free activities, and discounts on food and drink.
- Other info: Enjoy social activities, team awards, and a focus on wellbeing.
- Why this job: Be part of an exciting team and grow your career in hospitality.
- Qualifications: 2 years of supervisory experience in hospitality or leisure required.
The predicted salary is between 27300 - 27300 £ per year.
Location: Milton Keynes
Salary: £13.11
Contract: 10-30 Hours a week (Flexible)
About Us: Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
What is the ideal candidate?
- Energetic and an infectious personality to give our guests the best possible experience
- Creative and passionate with a can-do attitude when it comes to providing great customer service
- Flexible with shifts and able to commute to the venue
- A minimum of 2 years supervisor/management experience in the hospitality or leisure sector
The Role:
- Ensure our guest journey is immaculate, from start to finish
- You’re the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table
- Ensuring everyone is enjoying a fully immersive experience
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
- Ensure our teams are following all health and safety and food management policies
- Respond to complaints within the given parameters or escalated to the General Manager
- Work alongside the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
- Lead shifts where appropriate ensuring all team members are fully briefed for the shift ahead
- Maintain great product knowledge of all F&B offerings ensuring team members are following our brand guidelines at all times
What We’ll Offer: When you join The Lane7 Group, you’ll spend the first few weeks learning the brand standards and getting to grips with the basics. We absolutely encourage progression from within – we pride ourselves on our team development and whether you’re with us while you’re at Uni, or if you’re here for the start of your hospitality career, we’ll give you the skills and attributes you need to grow.
- 28 days holiday per year
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year through our team social calendar
- Join your teams Monday bowling club
- Annual team awards party
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme partnered with Halfords
- Refer a friend scheme
To Apply: All candidates must be fluent in written and spoken English and have the right to work in the UK.
Duty Manager in Milton Keynes employer: Lane7 - Milton Keynes
Lane7 in Milton Keynes is an exceptional employer that prioritises a vibrant work culture and employee well-being. With flexible hours and a focus on guest experience, we offer our Duty Managers the opportunity to thrive in a dynamic environment while developing their leadership skills. Join us for a rewarding career where your contributions are valued and growth opportunities abound.
