At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable experiences in a fun-filled venue.
- Company: Join Lane7, the UK's top independent boutique bowling destination.
- Benefits: Enjoy a competitive salary, health insurance, and free activities for you and friends.
- Other info: Opportunities for career growth and a lively team culture await you!
- Why this job: Be part of an exciting environment where every day is a chance to create amazing memories.
- Qualifications: Management experience in leisure or hospitality and a passion for guest satisfaction.
The predicted salary is between 35000 - 35000 £ per year.
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions we've got every occasion covered.
The Role
As Deputy General Manager, you'll support with the responsibility for the performance, culture, and success of the site. You'll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all processes and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you'll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We'll Offer
- Salary Package - Up to £35,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren't working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Deputy General Manager in Taunton employer: Lane7 Ltd
Lane7 is an exceptional employer that offers a vibrant and dynamic work environment, perfect for those passionate about hospitality and entertainment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive salary package and generous benefits including private health insurance and free activities for staff. Join us in Bath, where you can lead a dedicated team in delivering unforgettable experiences while enjoying a fun and supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up at events! Attend industry meet-ups, trade shows, or even local bowling nights. It’s a great way to meet potential employers and showcase your passion for the industry.
✨Tip Number 3
Be ready for the interview! Research Lane7 and its brands thoroughly. Prepare to discuss how your management experience aligns with their values and how you can contribute to creating that fun atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lane7 family.
We think you need these skills to ace Deputy General Manager in Taunton
Some tips for your application 🫡
Show Your Passion for the Industry:When writing your application, let your enthusiasm for the leisure and hospitality sector shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight your relevant management experience and how it aligns with our values at Lane7. We appreciate when applicants take the time to connect their skills to what we do.
Be Clear and Concise:Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points where possible and avoid jargon that might confuse us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lane7 Ltd
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and unique selling points. Familiarise yourself with their brands like Level X and Gutterball, and think about how you can enhance the guest experience based on what they provide.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them to deliver exceptional service.
✨Be Ready for Operational Scenarios
Expect questions about daily operations and decision-making. Think through scenarios where you've had to manage costs, improve service levels, or handle guest complaints effectively. This will show your problem-solving skills and operational knowledge.
✨Emphasise Team Culture
Lane7 values a fun and motivating atmosphere. Be prepared to discuss how you've fostered a positive team culture in previous roles. Share specific strategies you've used to create a supportive environment that encourages teamwork and high performance.
