At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a fun-filled venue.
- Company: Join Lane7, the UK's top independent boutique bowling destination with exciting activities.
- Benefits: Earn up to £36,000, enjoy 28 days holiday, and free bowling for you and friends.
- Other info: Engage in social activities and annual awards parties while growing your career.
- Why this job: Be part of an energetic environment where every day is about fun and teamwork.
- Qualifications: Management experience in leisure or hospitality and a passion for creating great experiences.
The predicted salary is between 36000 - 36000 € per year.
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions we've got every occasion covered.
The Role
As Assistant Manager, you'll support with the responsibility for the performance, culture, and success of the site. You'll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities:
- Ensure positive guest service in all areas.
- Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Manage shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you'll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We'll Offer
- Salary - Up to £36,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren't working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Assistant Manager in Slough employer: Lane7 Ltd
Lane7 is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about the leisure and hospitality sector. With competitive salaries, generous holiday allowances, and unique perks like free bowling and team social events, we prioritise employee well-being and growth. Join us in London Victoria, where you can lead a dedicated team and create unforgettable experiences for our guests while enjoying a fun and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality or leisure sector. You never know who might have the inside scoop on an Assistant Manager role at a cool venue like Lane7!
✨Tip Number 2
Get your game face on for interviews! Research Lane7 and its brands so you can show off your knowledge and passion during the interview. Be ready to discuss how your management experience can help create that fun, vibrant atmosphere they’re after.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've inspired and motivated your team in past roles. Lane7 is all about creating exceptional guest experiences, so highlight how you’ve done that before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lane7 family. Let’s get you that Assistant Manager role!
We think you need these skills to ace Assistant Manager in Slough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. After all, we’re all about creating great experiences!
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in the leisure or hospitality sector and how it aligns with our values at Lane7. We love seeing how you can contribute to our vibrant culture!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re looking for someone who can lead effectively, so show us you can communicate well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Lane7!
How to prepare for a job interview at Lane7 Ltd
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and vibe. Familiarise yourself with their various activities like bowling, pool, and karaoke. This will help you demonstrate your passion for the brand and show that you're ready to lead a team in delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about times when you inspired your team or turned a challenging situation into a positive outcome. Lane7 is looking for someone who can lead from the front, so be ready to discuss your management style and how you motivate others.
✨Emphasise Guest Experience
Since guest satisfaction is key at Lane7, come prepared with ideas on how to enhance the customer experience. Share specific strategies you've implemented in the past to turn dissatisfied guests into loyal ones. This shows that you understand the importance of service and are proactive in addressing issues.
✨Bring Your Problem-Solving A-Game
Lane7 values a positive, can-do attitude, especially when it comes to problem-solving. Think of examples where you've tackled challenges head-on and turned them into opportunities. Be ready to discuss how you would handle potential issues in a busy venue, showcasing your ability to stay calm under pressure.
