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- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a fun-filled environment.
- Company: Join Lane7, the UK's fastest-growing boutique bowling destination with exciting venues.
- Benefits: Competitive salary, 28 days holiday, free activities, and discounts on food and drink.
- Other info: Enjoy a dynamic workplace with social events and career growth opportunities.
- Why this job: Be part of an energetic team creating memorable nights out for guests.
- Qualifications: Management experience in leisure or hospitality and a passion for guest service.
The predicted salary is between 36000 - 36000 £ per year.
About Us
Lane7 is the UK’s fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing – since launch in 2013 – but really, we’re all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next‑level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we’ve got every occasion covered.
Could you be what we’re looking for? As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Assistant Manager, you’ll have to support the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities
- Ensure positive guest service in all areas.
- Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Managing shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Be an Assistant Manager who can inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can‑do and problem‑solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary – up to £36,000 per annum.
- 28 days holiday per year (plus 1 day per every year worked, up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off‑peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply now.
Assistant Manager in City of Westminster employer: Lane7 - London Victoria
Contact Detail:
Lane7 - London Victoria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lane7's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun atmosphere.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to inspire and motivate your team. Think of examples from your past experiences where you've turned a tough situation into a positive one. This will show them you can handle anything that comes your way!
✨Tip Number 3
Be ready to showcase your leadership style! During the interview, share how you lead by example and create a team-focused environment. Lane7 is all about great guest experiences, so highlight how you’ve done this in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Lane7 family. So, get your application in and let’s make some unforgettable nights together!
We think you need these skills to ace Assistant Manager in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating great experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Manager role at Lane7. Highlight your relevant experience in the leisure or hospitality sector and how it aligns with our values. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our exciting team!
How to prepare for a job interview at Lane7 - London Victoria
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and vibe. Familiarise yourself with their various activities like bowling, pool, and karaoke. This will show your genuine interest and help you connect your experience to their unique guest experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and handled challenges. Be ready to discuss how you can create a fun and professional atmosphere for both guests and staff.
✨Demonstrate Problem-Solving Abilities
Lane7 values a positive, can-do attitude. Think of specific instances where you've turned a dissatisfied customer into a happy one. Highlight your approach to resolving complaints and how you ensure guests leave with a smile.
✨Engage with Their Culture
Lane7 is all about fun and great experiences. During your interview, express your enthusiasm for creating memorable nights out. Share ideas on how you could enhance the guest experience and contribute to the vibrant culture they promote.