At a Glance
- Tasks: Lead a vibrant team and ensure guests have an unforgettable experience.
- Company: Join Lane7, the UK's coolest bowling and entertainment destination.
- Benefits: Competitive pay, fun work environment, and opportunities for growth.
- Other info: Exciting career progression in a fast-growing company.
- Why this job: Be part of a dynamic team creating memorable nights out for everyone.
- Qualifications: Previous management experience in hospitality or leisure is essential.
The predicted salary is between 25000 - 30000 £ per year.
About Us
Lane7 is the UK’s fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing – since launch in 2013 – but really, we’re all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next‑level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we’ve got every occasion covered.
Could you be what we’re looking for? As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Assistant Manager, you’ll have to support the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities
- Ensure positive guest service in all areas.
- Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Managing shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll: Have management experience in the leisure, hospitality, or F
Assistant Manager employer: Lane7 - London Victoria
Contact Detail:
Lane7 - London Victoria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lane7's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their exciting environment.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Show off your leadership style! During interviews, share specific examples of how you've motivated teams or improved guest experiences in previous roles. This will demonstrate that you can lead from the front and drive success at Lane7.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Lane7 family. Don’t miss out on the chance to be part of the UK’s coolest bowling destination!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Fun: When writing your application, let your enthusiasm for the vibrant atmosphere at Lane7 shine through. We want to see how you can contribute to creating unforgettable experiences for our guests!
Tailor Your Experience: Make sure to highlight your relevant management experience in leisure or hospitality. We’re looking for someone who can lead a team and drive performance, so connect your past roles to what we do here at Lane7.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lane7 - London Victoria
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Lane7 and its offerings. Understand the different experiences they provide, from bowling to karaoke. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and improved guest experiences. Be ready to discuss your leadership style and how it aligns with Lane7's culture.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, like guest complaints or team conflicts. Think of specific instances where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and ability to maintain a great atmosphere.
✨Emphasise Your Passion for Hospitality
Lane7 is all about creating memorable experiences. Share your enthusiasm for the hospitality industry and how you can contribute to making every guest's visit exceptional. Highlight any relevant experience that showcases your commitment to excellent service.