Deputy General Manager – New Site Opening - Glasgow Platform
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, LevelX, Gutterball and ML7 brands. Bowling has always been our thing - since launchin 2013, but really, we're all your best nights in one: Pool, golf, darts,karaoke, arcades and a ton of next-level gaming experiences, combined withgreat drinks and fabulous food. A night with friends, date night, specialcelebrations and private functions… we've got every occasion covered.
Could you be what we’re looking for?
As part of our rapid expansion, we are adding a BRAND-NEW venue in Glasgow, that brings the full throttle best night out in one place experience and we’re looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this opening to its full potential.
The Role
As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, Whilst Adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members
Tobe a success with Lane7, you’ll:
- Have got management experience in the leisure, hospitality, or F&B sector?
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Be a Deputy General Manager who can Inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door
- Bea great communicator
- Havea positive, can-do and problem-solving attitude no matter the task that facesyou.
- Havethe ability to create a sense of fun, For you the guests and the team
What We’ll Offer
- SalaryPackage - £35,000 Per Annum
- 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service)
- Companypension contribution
- Freebowling and activities for you and up to 3 others when you aren’t working(off-peak time)
- 25%off food and drink
- Getinvolved with different social activities throughout the year through our teamsocial calendar
- Annualteam awards party
- Cycle2Workscheme partnered with Halfords
- Refera friend scheme
Deputy General Manager in Glasgow employer: Lane7 Glasgow Platform
Lane7 Glasgow Platform is an exciting place to work, offering opportunities for professional growth in a dynamic environment. The company fosters a hands-on leadership culture, encouraging team members to inspire and motivate each other to deliver exceptional guest experiences. With a focus on hospitality and entertainment, employees can expect a vibrant workplace that values creativity and teamwork.
