At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a fun-filled venue.
- Company: Join Lane7, the UK's coolest independent bowling destination with a lively atmosphere.
- Benefits: Earn up to £36,000, enjoy 28 days holiday, and free activities for you and friends.
- Other info: Engage in social activities and annual awards parties while growing your career.
- Why this job: Be part of an exciting environment where every day is a chance to create memorable moments.
- Qualifications: Management experience in leisure or hospitality and a passion for leading teams.
The predicted salary is between 36000 - 36000 £ per year.
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Assistant Manager, you’ll support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Manage shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary - Up to £36,000.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Assistant Manager in London employer: Lane7 - Camden
Lane7 is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about the leisure and hospitality sector. With competitive salaries, generous holiday allowances, and unique perks like free bowling for you and friends, we prioritise employee well-being and growth. Join us in Camden, where you'll not only lead a dedicated team but also enjoy a fun-filled environment that celebrates every occasion.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lane7's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun atmosphere.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've inspired your team or turned a negative guest experience into a positive one. These anecdotes will showcase your management skills and problem-solving attitude during the interview.
✨Tip Number 3
Be ready to demonstrate your communication skills! During the interview, engage with your interviewer like you would with a guest. Show off your friendly, can-do attitude and make sure they see how you can create a sense of fun for both guests and the team.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you're not just interested in the job, but also in how you can contribute to making Lane7 the best night out destination.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion for Fun:When you're writing your application, let your love for the leisure and hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely enjoy creating memorable experiences for guests.
Tailor Your Experience:Make sure to highlight your management experience in the leisure, hospitality, or F&B sector. Use specific examples that demonstrate how you've led teams and improved guest experiences, as this is what we’re really looking for!
Be Yourself:We value authenticity! Don’t be afraid to let your personality come through in your application. Show us your positive, can-do attitude and how you can create a fun atmosphere for both guests and team members.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at Lane7 - Camden
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and vibe. Familiarise yourself with their games, food, and drink options. This will show your genuine interest and help you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your team or improved guest experiences. This will demonstrate that you can lead from the front and inspire others.
✨Emphasise Guest Experience
Be ready to discuss how you would handle guest complaints and turn them into positive experiences. Share past experiences where you’ve gone above and beyond for guests, as this aligns perfectly with their focus on exceptional service.
✨Bring Your Problem-Solving A-Game
Think of scenarios where you faced challenges in a fast-paced environment and how you resolved them. Lane7 values a can-do attitude, so showcasing your ability to tackle issues head-on will set you apart from other candidates.
