At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable experiences in our exciting venue.
- Company: Join Lane7, the UK's top independent boutique bowling destination.
- Benefits: Competitive salary, health insurance, free activities, and generous holiday allowance.
- Other info: Enjoy team socials, awards parties, and career growth opportunities.
- Why this job: Be part of a fun environment where you can inspire and motivate others.
- Qualifications: Management experience in leisure or hospitality and a passion for guest service.
The predicted salary is between 40000 - 40000 £ per year.
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
Could you be what we’re looking for? As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Deputy General Manager, you’ll support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all process and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or elevate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary Package - Up to £40,000.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Deputy General Manager employer: Lane7 - Camden
Lane7 - Camden is an exceptional employer that prioritises a vibrant work culture and the growth of its employees. With a focus on delivering outstanding guest experiences, team members are encouraged to develop their skills in a dynamic entertainment environment, benefiting from comprehensive training and career advancement opportunities. The supportive atmosphere fosters collaboration and creativity, making it a rewarding place to work for those passionate about hospitality and leisure.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and leisure sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you get the chance for an informal chat or a coffee with someone at Lane7, take it! This is your moment to showcase your personality and passion for creating unforgettable guest experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Lane7 and express your interest in the Deputy General Manager role. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Prepare for the interview like it’s game day! Research Lane7’s culture and values, and think about how your management style aligns with their vision. Bring your A-game and be ready to discuss how you can lead the team to success!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for the Industry:When writing your application, let your enthusiasm for the leisure and hospitality sector shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight your relevant management experience and how it aligns with our values at Lane7. We appreciate when applicants take the time to connect their skills to what we do.
Be Clear and Concise:Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points where possible and avoid jargon that might confuse us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lane7 - Camden
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and unique selling points. Familiarise yourself with their brands and what sets them apart in the leisure and hospitality sector. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated staff to deliver exceptional guest experiences. Be ready to discuss specific challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Abilities
Lane7 values a positive, can-do attitude. Think of scenarios where you've turned dissatisfied guests into happy ones or improved operational efficiency. Share these stories during your interview to highlight your problem-solving skills and ability to maintain high service standards.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future growth plans. This not only shows your enthusiasm for the role but also helps you gauge if Lane7 is the right fit for you.
