At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences across gaming, food, and events.
- Company: Join the UK's fastest-growing independent boutique bowling destination with a fun atmosphere.
- Benefits: Competitive salary, 28 days holiday, free activities, and discounts on food and drink.
- Other info: Enjoy social activities, awards parties, and career growth opportunities.
- Why this job: Be part of an exciting environment where every day is about fun and teamwork.
- Qualifications: Management experience in leisure or hospitality and a passion for creating memorable experiences.
The predicted salary is between 36000 - 36000 £ per year.
Camden Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Assistant Manager, you’ll support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key Responsibilities
- Ensure positive guest service in all areas.
- Respond to complaints within the given parameters or elevate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
- Manage shifts covering the entire venue.
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun, for you, the guests and the team.
What We’ll Offer
- Salary - Up to £36,000.
- 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service).
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Assistant Manager employer: Lane7 - Camden
Lane7 is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about the leisure and hospitality sector. With competitive salaries, generous holiday allowances, and unique perks like free bowling and team social events, we prioritise employee well-being and growth. Join us in Camden, where you can lead a dedicated team, inspire unforgettable guest experiences, and be part of the UK's fastest-growing independent boutique bowling destination.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the Lane7 vibe.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired your team or turned a tough situation around. Be ready to share these examples during your chat, as they’ll want to see how you can lead from the front.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or even drop by the venue to get a feel for the atmosphere. It shows initiative and gives you some insider info to impress them with.
✨Tip Number 4
When you apply, do it through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Lane7 family right from the start.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. After all, we’re all about creating great experiences!
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in the leisure or hospitality sectors and how it aligns with our mission at Lane7. We love seeing how you can contribute to our vibrant culture!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re looking for someone who can lead effectively, so show us you can communicate well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Lane7!
How to prepare for a job interview at Lane7 - Camden
✨Know the Venue Inside Out
Before your interview, make sure you know Camden Lane7 and its offerings like the back of your hand. Familiarise yourself with their different brands and what makes each one unique. This will show your genuine interest and help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and motivate others, as this is key to creating a positive atmosphere for both guests and staff.
✨Emphasise Guest Experience
Be ready to discuss how you would ensure exceptional guest service. Think of specific strategies you could implement to turn dissatisfied guests into loyal ones. This role is all about creating memorable experiences, so demonstrate your understanding of what that entails.
✨Bring Your Problem-Solving A-Game
Prepare to tackle hypothetical scenarios during the interview. They might ask how you'd handle a busy night with complaints coming in. Show them your positive, can-do attitude and your knack for problem-solving. This will prove you're the right fit for maintaining high standards under pressure.
