At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable experiences in our exciting bowling venue.
- Company: Join the UK's fastest growing independent boutique bowling destination.
- Benefits: Competitive salary, health insurance, free activities, and generous holiday allowance.
- Other info: Enjoy team socials, awards parties, and career growth opportunities.
- Why this job: Be part of a fun environment where you can inspire and motivate others.
- Qualifications: Management experience in leisure or hospitality and a passion for guest service.
The predicted salary is between 35000 - 35000 £ per year.
Bath Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.
As our business continues to expand and bring the full throttle best night out in one place experience, we’re now looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential.
The Role
As Deputy General Manager, you’ll support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.
Key responsibilities include:
- Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L.
- Manage the daily operation of the entire venue, including the selection, training, development and performance management of all staff.
- Be fully accountable for all processes and procedures within the business from daily transactions to inventory management.
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities.
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members.
To be a success with Lane7, you’ll:
- Have management experience in the leisure, hospitality, or F&B sector.
- Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
- Inspire and motivate your team to deliver outstanding guest experiences from the moment they step through the door.
- Be a great communicator.
- Have a positive, can-do and problem-solving attitude no matter the task that faces you.
- Have the ability to create a sense of fun for you, the guests and the team.
What We’ll Offer
- Salary Package - Up to £35,000 Per Annum.
- 28 days holiday per year (Plus 1 day per every year worked, up to 5 years of service).
- Private Health insurance & benefits through Vitality.
- Company pension contribution.
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Annual team awards party.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
Fancy being part of it all? Apply Now.
Deputy General Manager in Bath employer: Lane7 - Bath
Lane7 is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about the leisure and hospitality sector. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside competitive benefits such as private health insurance, generous holiday allowances, and exciting team social events. Join us in Bath Lane, where you can lead a dedicated team in creating unforgettable experiences for our guests while enjoying perks like free bowling and discounts on food and drink.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and leisure sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up at events! Attend industry meet-ups, trade shows, or even local bowling nights. Engaging with people face-to-face can help you stand out and make a lasting impression.
✨Tip Number 3
Be ready for interviews! Research Lane7 and its culture, and prepare to discuss how your management experience aligns with their values. Bring your A-game and show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Deputy General Manager in Bath
Some tips for your application 🫡
Show Your Passion for the Industry:When writing your application, let your love for the leisure and hospitality sector shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in management and guest service. We’re looking for someone who can lead by example, so showcase those leadership skills and any achievements that demonstrate your ability to drive success.
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to problem-solving and how you create a fun atmosphere for both guests and team members. We want to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the Lane7 family. We can’t wait to hear from you!
How to prepare for a job interview at Lane7 - Bath
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Lane7 and its brands. Familiarise yourself with their offerings, from bowling to karaoke, and understand what makes them unique in the leisure industry. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them. Be ready to discuss your approach to creating a positive work environment and how you handle challenges.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of scenarios where you've turned dissatisfied guests into happy ones or improved operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Guest Experience
Lane7 prides itself on exceptional guest experiences. Be prepared to discuss your strategies for enhancing customer satisfaction and how you would ensure that every guest leaves with a smile. Highlight any relevant experience in the hospitality or F&B sector that aligns with this focus.
