At a Glance
- Tasks: Answer enquiries, manage appointments, and assist patients in a busy medical practice.
- Company: Friendly, high-achieving GP practice in Edgware with a supportive team.
- Benefits: Competitive pay of £12.71 per hour, flexible hours, and a welcoming environment.
- Other info: Opportunity for growth and training in a collaborative setting.
- Why this job: Join a dynamic team and make a difference in patient care every day.
- Qualifications: Minimum 1 year experience as a medical receptionist and strong communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Receptionist required for a busy, friendly doctors' surgery in Edgware.
Hours of work: Monday - Friday 2pm - 7pm, 25 hours per week, but you may be asked to do additional hours to cover absence.
Pay: £12.71 per hour.
Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period with your current employer.
Main duties of the job:
- To answer general enquiries in person and over the phone.
- To process repeat prescription requests.
- Respond to all queries and requests for assistance from patients and other visitors.
- Book transport when needed.
- Ensure reception and waiting areas are neat and tidy.
- Ensure total familiarity with all appointment systems in effect.
- Book appointments and recalls.
- Answer external and internal telephones promptly.
- Receive and make calls as required. Divert calls and take messages as appropriate.
- Ensure that the system is operational at the beginning of the day.
- To receive and accurately record messages for GPs, nurses and any other staff.
- To deal with patient requests for test results.
- Management of medical records.
- Documentation management.
- To act as chaperone on occasions for the doctors or nurses.
- To attend training when organised by the Practice Manager.
- To attend meetings when necessary.
- Any other duties appropriate to the grade.
About us: We are a large high-achieving friendly teaching GP practice based in Edgware comprising: 6 partners, 2 GP registrars, 3 Administrators, 1 Secretary.
Job responsibilities:
- Management of appointment system.
- Operation of telephone system.
- Medical records management.
- Document management.
- Chaperoning.
- Comply with Information Governance, Data Security and other protocols.
Person Specification:
- Location: Lives in the Edgware area.
- Experience: Good written and verbal communication. Experience of working as a medical receptionist - 1 year minimum.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist employer: Lane End Medical Group
Join our large, high-achieving teaching GP practice in Edgware, where we pride ourselves on a friendly and supportive work environment. As a Medical Receptionist, you'll benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact on patient care within our dedicated team. We value our employees and foster a culture of collaboration and respect, ensuring that you feel valued and empowered in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Lane End Medical Group.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Lane End Medical Group who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Lane End Medical Group, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Lane End Medical Group where specific skills might be in demand.
How to prepare for a job interview at Lane End Medical Group
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
