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- Tasks: Lead and develop a Billing and Credit Control team, managing the WIP-to-cash lifecycle.
- Company: Join a tech-enabled consultancy known for excellence in pensions, investment, and insurance.
- Benefits: Enjoy hybrid working, professional study support, and a comprehensive wellbeing package.
- Why this job: Make a real impact by setting standards and improving processes in a growing firm.
- Qualifications: Extensive experience in AR/Billing/Credit Control with strong leadership skills.
- Other info: Be part of a fun, collaborative culture with excellent career development opportunities.
The predicted salary is between 48000 - 84000 ÂŁ per year.
We are a tech-enabled consultancy known for our market leading advice in pensions, investment and insurance, and we strive to help create a financially better future for our society. Our love of data, technology and posing solutions to the difficult questions of today has taken us into newer areas. We now have a reputation for excellence in energy transition, health analytics and sport analytics. We are looking for a senior Billing and Credit Control Manager to lead and develop the Billing and Credit Control team of six. The role would own the end‑to‑end WIP‑to‑cash lifecycle: from WIP review and pre‑bill creation through invoicing, debtor management and credit control. You’ll set the standards and controls that improve billing timeliness, reduce aged debt, and enhance the client experience. You will be hands on and not only lead the team but also be prepared to engage in different work streams and help manage the workloads. Your experience in client onboarding, portal management and tax will be necessary in guiding LCP as we grow our global presence.
What will you be doing?
- Lead two teams: Billing and Credit control - assist the team leaders in workload planning, coaching, performance management, and career pathways
- Own the WIP to Invoice to Debtor to Cash cycle: from the governance of WIP reviews and billing chasing, pre‑bill management, invoice accuracy, and collections strategy across UK and selected overseas jurisdictions
- Billing excellence: monthly billing chasing, billing cut‑off discipline, revenue recognition alignment, VAT/tax compliance (UK services; oversee international requirements and withholdings)
- Credit control excellence: credit control contacts, portals, chasing, escalation & dispute resolution, cash forecasting and outstanding query root‑cause analysis
- Responsibility for compliance and risk management - audit, possibility to incorporate credit checks and lead on year-end audit
- Client onboarding: ensure LCP’s clients are added effectively, efficiently and accurately by the team to the finance system with all relevant attributes resulting in accurate timesheets, billing and credit control
- Collaborate with other key teams involved in onboarding; Client Teams, Legal and Compliance
- Timesheet chasing: coordinate the teams’ effort on timesheet chasing to ensure all the firm’s timesheet are posted for the month end close
- Disbursement management: Take ownership of a key income stream in managing the various subscription recharges applied to all clients
- PO oversight and support: ensuring POs are effectively managed and processed by the client teams to ensure with a view to build knowledge on PO budgets and expiry
- International exposure: support overseas billing/credit control (e.g., multi‑currency, time‑zone coordination, tax/withholding nuances), while keeping UK processes best‑in‑class
- Systems & data: champion process optimisation using practice management/ERP (IRIS Star/Microsoft Dynamics), reporting in Power BI; partner with finance systems on enhancements
- Stakeholder management: develop strong relationships with Partners/Billing Managers, Client Finance and Compliance; set clear expectations and service levels
- Project Stakeholder: become a key resource on future ERP upgrade projects, the new Client Operational Systems project, to help steer these projects and become an expert to help deliver training/workshops/documentation to achieve maximum user uptake/acceptance
What skills, qualities and experience are we looking for?
- Extensive experience in AR/Billing/Credit Control with professional services/time‑billing exposure at a managerial or team leader level
- IRIS Star Practice Management (or similar), Microsoft Dynamics (or similar), strong Excel; Power BI literacy preferred
- Deep understanding of WIP, time billing, pre‑bill controls, and revenue recognition
- Track record of reducing aged debt, bad debt, and unbilled WIP, with data‑driven improvements
- International billing/collections experience (desirable) and comfort with multi‑currency, VAT on services, and basic withholding tax concepts
- Excellent communication, negotiation, and stakeholder skills
- Ability to multi-task and work at different levels: you may be required to drill into granular system entries and line by line detail to enable you to understand and drive robust solutions; whilst generally you will need to step back, delegate and work out effective team management and resource allocation
- Experience working with the other leaders to develop long term strategy and building these functions into the future
This is a new role to bring the Billing and Credit control function together which will give opportunity to set standards, develop processes and review existing functions to ensure they are fit for the growth of the firm.
What’s in it for you?
- Hybrid working (varies by role and department) professional study support (where applicable)
- Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
- Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave
- 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
- Private medical insurance
- Discounted gym memberships, critical illness and dental insurance through our flexible benefits
- Eye care vouchers
- Digital GP services
- Competitive pension scheme
- Discretionary bonus scheme
- High street discounts
- Volunteering opportunities
Billing and Credit Control Manager in Winchester employer: Lane Clark & Peacock
Contact Detail:
Lane Clark & Peacock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Credit Control Manager in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Billing and Credit Control Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of WIP-to-cash processes and billing excellence. Be ready to share specific examples of how you've improved billing timeliness or reduced aged debt in your previous roles. Show them you mean business!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Talk about how you’ve managed teams, coached colleagues, and driven performance improvements. This is key for a managerial role, so let your experience shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at StudySmarter.
We think you need these skills to ace Billing and Credit Control Manager in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing and Credit Control Manager role. Highlight your experience in AR/Billing/Credit Control and any relevant managerial skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved billing processes or reduced aged debt in previous positions. We love a good story!
Showcase Your Tech Savvy: Since we’re all about data and technology, make sure to mention your experience with systems like IRIS Star or Microsoft Dynamics. If you’ve used Power BI, shout about it! We’re looking for someone who can champion process optimisation.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Lane Clark & Peacock
✨Know Your Numbers
As a Billing and Credit Control Manager, you'll need to be comfortable with financial data. Brush up on your understanding of WIP, revenue recognition, and aged debt metrics. Be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Leadership Skills
This role involves leading teams, so prepare examples of how you've successfully managed and developed team members. Think about specific situations where you’ve coached someone or improved team performance, and be ready to share those stories.
✨Understand the Tech
Familiarise yourself with IRIS Star, Microsoft Dynamics, and Power BI. If you have experience with these systems, highlight it during the interview. If not, do some research to understand their functionalities and how they relate to billing and credit control.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around client onboarding and dispute resolution. Prepare to discuss how you would handle specific challenges, such as managing multi-currency billing or resolving a significant aged debt issue.
