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For Companies At a Glance
- Tasks: Manage client relationships and oversee DB pension scheme transitions from start to finish.
- Company: Join a multi-award winning, people-first organisation that values collaboration.
- Benefits: Enjoy hybrid working, professional study support, and a comprehensive wellbeing package.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in DB pensions administration and strong project management skills required.
- Other info: Access to diverse networks and volunteering opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Transition Client Relationship Manager to join our growing specialist team. You will be the key point of contact for trustees, sponsors, and internal stakeholders during the onboarding of new DB pension schemes. Your role will involve overseeing all aspects of the transition process – from data migration to member communications – ensuring delivery to agreed budgets, timescales, and quality standards.
Key Responsibilities
- Act as the primary relationship manager during scheme transitions, building trust with clients and stakeholders.
- Lead and coordinate end‑to‑end transition projects, ensuring deadlines and budgets are met.
- Oversee and review core deliverables, including: Migration and analysis of scheme data, preparation of benefit specifications, drafting and reviewing member communications.
- Monitor progress against project plans, escalating issues and risks where appropriate, and producing written reports.
- Provide technical input and guidance to colleagues to ensure high‑quality outcomes.
- Contribute to the continuous improvement of our transition processes.
About You
We’re looking for someone who thrives in a project‑focused environment and enjoys managing client relationships through complex, technical work. The ideal candidate will bring:
- Proven experience in DB pensions administration, with strong project management skills.
- Excellent client relationship management ability – confident communicator and trusted adviser.
- A solid understanding of pensions data and technical documentation.
- Strong organisational skills with the ability to manage multiple priorities.
- A collaborative, solutions‑focused approach.
What’s in it for you?
As well as joining a multi‑award winning, fun, collaborative, people‑first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
- For you: Hybrid working (varies by role and department), Professional study support (where applicable), Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks.
- For your family: Life assurance, income protection, enhanced maternity / paternity / adoption and shared parental leave.
- For your health: 26 days annual leave (pro‑ratio for part‑time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, Private medical insurance, Discounted gym memberships, critical illness and dental insurance through our flexible benefits, Eye care vouchers, Cycle to work scheme, Digital GP services.
- For your wealth: Competitive pension scheme, Discretionary bonus scheme, High street discounts, Season ticket loans.
- For others: Volunteering opportunities.
- For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies).
Transition Client Relationship Manager – DB Pensions employer: Lane Clark & Peacock
Contact Detail:
Lane Clark & Peacock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Client Relationship Manager – DB Pensions
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and DB pensions knowledge. Be ready to discuss specific examples of how you've successfully managed transitions in the past – this will show you're the right fit for the role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings and apply directly – it shows you're genuinely interested in being part of our team!
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that can leave a lasting impression and reinforce your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Transition Client Relationship Manager – DB Pensions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transition Client Relationship Manager role. Highlight your experience in DB pensions administration and project management, as well as your ability to build strong client relationships. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your organisational skills and your ability to manage multiple priorities. This will help us understand how you can contribute to our transition processes.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be drafting member communications in this role. Make sure your application reflects that clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at Lane Clark & Peacock
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB pensions administration. Understand the key processes involved in data migration and member communications, as well as any technical documentation that might come up during the interview. This will show that you're not just familiar with the role but also genuinely interested in the specifics.
✨Showcase Your Project Management Skills
Prepare to discuss your experience managing complex projects. Think of specific examples where you've led a transition or managed multiple priorities. Be ready to explain how you ensured deadlines and budgets were met, and how you handled any challenges that arose.
✨Build Rapport with Your Interviewers
Since this role involves client relationship management, it's crucial to demonstrate your communication skills. Practice active listening and engage with your interviewers. Show them that you can build trust and rapport, just like you would with clients and stakeholders.
✨Be Solutions-Focused
During the interview, highlight your collaborative approach to problem-solving. Share examples of how you've contributed to process improvements in previous roles. This will illustrate your proactive mindset and your ability to work well within a team, which is essential for this position.
