At a Glance
- Tasks: Manage client relationships and oversee DB pension scheme transitions from start to finish.
- Company: Join a multi-award winning, people-first organisation that values collaboration.
- Benefits: Enjoy hybrid working, generous leave, health perks, and professional development support.
- Why this job: Make a real impact in a dynamic role while developing your skills in a supportive environment.
- Qualifications: Experience in DB pensions administration and strong project management skills required.
- Other info: Access to diverse networks and volunteering opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Transition Client Relationship Manager to join our growing specialist team. You will be the key point of contact for trustees, sponsors, and internal stakeholders during the onboarding of new DB pension schemes. Your role will involve overseeing all aspects of the transition process – from data migration to member communications – ensuring delivery to agreed budgets, timescales, and quality standards.
Key Responsibilities
- Act as the primary relationship manager during scheme transitions, building trust with clients and stakeholders.
- Lead and coordinate end-to-end transition projects, ensuring deadlines and budgets are met.
- Oversee and review core deliverables, including:
- Migration and analysis of scheme data
- Preparation of benefit specifications
- Drafting and reviewing member communications
About You
We’re looking for someone who thrives in a project-focused environment and enjoys managing client relationships through complex, technical work. The ideal candidate will bring:
- Proven experience in DB pensions administration, with strong project management skills.
- Excellent client relationship management ability – confident communicator and trusted adviser.
- A solid understanding of pensions data and technical documentation.
- Strong organisational skills with the ability to manage multiple priorities.
- A collaborative, solutions-focused approach.
What’s in it for you?
As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
- For you: Hybrid working (varies by role and department), professional study support (where applicable), access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks.
- For your family: Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave.
- For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, private medical insurance, discounted gym memberships, critical illness and dental insurance through our flexible benefits, eye care vouchers, cycle to work scheme, digital GP services.
- For your wealth: Competitive pension scheme, discretionary bonus scheme, high street discounts, season ticket loans.
- For others: Volunteering opportunities.
- For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies).
Transition Client Relationship Manager – DB Pensions in London employer: Lane Clark & Peacock
Contact Detail:
Lane Clark & Peacock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Client Relationship Manager – DB Pensions in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and client relationship strategies. Be ready to share specific examples of how you've successfully managed transitions in the past.
✨Tip Number 3
Showcase your technical knowledge during conversations. Being able to discuss pensions data and documentation confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing familiar faces in our candidate pool.
We think you need these skills to ace Transition Client Relationship Manager – DB Pensions in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transition Client Relationship Manager role. Highlight your experience in DB pensions administration and project management, as well as any relevant client relationship skills that match what we're looking for.
Showcase Your Communication Skills: Since you'll be the key point of contact for clients and stakeholders, it's essential to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can build trust and manage relationships effectively.
Highlight Your Organisational Skills: We want to see how you manage multiple priorities and deadlines. Include examples in your application that showcase your strong organisational skills and your ability to oversee complex projects while ensuring quality standards are met.
Apply Through Our Website: Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Lane Clark & Peacock
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB pensions administration. Understand the key processes involved in scheme transitions, including data migration and member communications. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects, especially in a client-facing role. Be ready to discuss how you met deadlines and budgets while ensuring high-quality outcomes. This will demonstrate your ability to handle the responsibilities of the Transition Client Relationship Manager.
✨Build Rapport with Your Interviewers
Remember, this role is all about client relationships. Practice building rapport during the interview by being personable and engaging. Show that you can communicate confidently and effectively, as this will be crucial when managing stakeholders in the job.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about their transition processes and team dynamics. This shows that you're not just interested in the role, but also in how you can contribute to continuous improvement within the team. It’s a great way to leave a lasting impression!