At a Glance
- Tasks: Support teams with admin tasks, client onboarding, invoicing, and process improvements.
- Company: Join LCP Delta, a multi-award winning, people-first organisation.
- Benefits: Enjoy hybrid working, 26 days leave, private medical insurance, and more!
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Strong communication, admin skills, and experience with Microsoft Office required.
The predicted salary is between 60750 - 74250 £ per year.
This is a part-time role of 16-24 hours per week. LCP Delta are looking for a Support Administrator to deliver key administrative functions across all of our teams. As Support Administrator you will play a key role in onboarding new clients, making sure they receive our services quickly; administer our financial systems, making sure clients are billed on time; maintain internal systems, such as revenue trackers and CRM, to help us manage and grow our services; and other administrative functions to support the smooth running of these teams and our services.
LCP Delta provides a range of client services across consulting, tech and data, and subscription research. Clients often take multiple services and have relationships with different people from across our teams. Our teams cover the following topics:
- Power: Market modelling and analysis of the UK and European power markets.
- Energy Networks: Supporting all of the UK electricity and gas networks with innovation projects.
- Strategy and Transactions: Providing due diligence services to the investment community.
- Demand Side: Consulting and subscription research services across various sectors.
These teams are spread across London, Edinburgh, Cambridge, Paris, and Berlin offices. The administrative requirements of each team are broadly similar, but you will be expected to build relationships with each of the teams and help tailor your support to their individual needs.
What will you be doing?
- Invoicing and billing clients
- Contract administration
- Onboarding new clients onto LCP’s systems
- Identifying opportunities to improve administrative processes and systems
- Supporting maintenance of our Subscriber Book by keeping records up-to-date and adding new entries
- Support revenue and KPI tracking
- Support team members with the process to renew client accounts
- Uploading contacts and updating accounts in CRM
- Other administrative duties as required
- Working closely with LCP’s Finance, Legal and Compliance teams
- Working with LCP Delta's Technical teams to provide support on administrative functions
- Liaising directly with clients on occasions
What skills, experience and qualities are we looking for?
- Excellent communication and interpersonal skills
- Ability to work with a wide range of team members
- Excellent administration skills and attention to detail
- Great organisational skills
- Experience of Microsoft Office programmes, including Excel
- Ability to take initiative and identify improvements for administrative processes
- Ability to manage own workload
- Ability to effectively work with different software and systems
- Experience of invoicing and billing
- Experience of using PowerBI dashboards is preferable but not essential
What's in it for you?
As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed, we offer an attractive benefits package designed to promote your overall wellbeing.
- For you: Hybrid working, professional study support
- For your family: Life assurance, income protection, enhanced maternity/paternity/adoption leave
- For your health: 26 days annual leave plus bank holidays, private medical insurance, discounted gym memberships
- For your wealth: Discretionary bonus scheme, season ticket loans
- For others: Volunteering opportunities
- For the environment: Electric vehicle salary sacrifice scheme
We continuously strive to build an inclusive workplace where all forms of diversity are valued. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application.
Recruitment agencies: LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs or candidate profiles from agencies who are not part of our current PSL.
Support Administrator employer: Lane Clark & Peacock LLP.
LCP is an exceptional employer that prioritises the growth and development of its employees, offering a structured career path and comprehensive training programmes tailored for the pensions administration trainee role. With a collaborative work culture and a commitment to diversity, equity, and inclusion, employees are encouraged to engage in various networks and volunteer opportunities, all while working with cutting-edge technology in vibrant London or Winchester locations. Joining LCP means becoming part of a dedicated team that values hard work and delivers top-notch service to clients, ensuring a rewarding and meaningful career journey.
