At a Glance
- Tasks: Support onboarding, invoicing, and maintain CRM systems for smooth operations.
- Company: LCP Delta, a dynamic company with a focus on teamwork and client satisfaction.
- Benefits: Flexible hybrid working, competitive pay, and valuable experience in administration.
- Other info: Perfect for students seeking part-time work that fits around their studies.
- Why this job: Join a supportive team and gain hands-on experience in a fast-paced environment.
- Qualifications: Strong organisational skills and a knack for communication.
The predicted salary is between 11.7 - 14.3 £ per hour.
LCP Delta is seeking a part-time Support Administrator to deliver essential administrative functions across our teams in Edinburgh and beyond.
You will help onboard new clients, ensure timely invoicing, and maintain CRM and revenue trackers to support service delivery.
The role involves coordinating with Finance, Legal and Compliance, and working with our technical teams on billing and contracts.
Hybrid working arrangements apply, with 16–24 hours per week to fit alongside our busy schedules.
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Part-Time Support Administrator: Billing, CRM & Onboarding employer: Lane Clark & Peacock LLP.
LCP is an exceptional employer that prioritises the growth and development of its employees, offering a structured career path and comprehensive training programmes tailored for the pensions administration trainee role. With a collaborative work culture and a commitment to diversity, equity, and inclusion, employees are encouraged to engage in various networks and volunteer opportunities, all while working with cutting-edge technology in vibrant London or Winchester locations. Joining LCP means becoming part of a dedicated team that values hard work and delivers top-notch service to clients, ensuring a rewarding and meaningful career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Support Administrator: Billing, CRM & Onboarding
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lane Clark & Peacock LLP. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lane Clark & Peacock LLP. and let us see your personality shine through!
We think you need these skills to ace Part-Time Support Administrator: Billing, CRM & Onboarding
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lane Clark & Peacock LLP..
Get Familiar with Our Brand:Before applying, take some time to learn about Lane Clark & Peacock LLP. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lane Clark & Peacock LLP.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lane Clark & Peacock LLP..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lane Clark & Peacock LLP. will surely appreciate.
