Senior ICT Infrastructure Specialist in Hampshire, Winchester

Location - London or Winchester with hybrid working as per departmental requirements (currently a MINIMUM of 40% (2 days per week).

LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services, energy, and health. We have a great opportunity to join LCP as an Infrastructure Engineer. In this role, you’ll work at the intersection of traditional infrastructure and the emerging potential of AI and automation. You’ll help support LCP’s ambition to remain a technology leader by applying modern solutions and a forward-thinking approach.

As an Infrastructure Engineer, you will:

• Take part in the 24/7 major incident on-call rota
• Develop, support and continuously improve LCP’s technology infrastructure across seven physical offices and multiple Microsoft cloud subscriptions
• Design and implement standardised templates and configuration baselines that enable approved teams to self-serve cloud resources efficiently
• Build and support infrastructure solutions across compute, storage, networking, physical infrastructure, software, COTS, open-source tools, and virtual and cloud environments including IaaS, PaaS and SaaS
• Proactively automate manual or repetitive infrastructure tasks to reduce time spent on standard practices
• Maintain and develop awareness of information security, and the controls used to mitigate threats within solutions and services
• Work with the Security Operations Centre (SOC), as required, on threat detection and response activity in conjunction with Information Security and in line with established LCP incident response processes
• Conduct root cause analysis to identify and resolve underlying issues
• Act as a second-line escalation point for infrastructure issues raised through self-service or via the Service Desk
• Experience of managing infrastructure within a DevOps organisation, including Infrastructure-as-Code (IaC), automation, and enterprise monitoring and reporting tools such as Ansible, Terraform, Zabbix and Azure Monitor
• Experience of Linux Server
• Google Cloud or AWS
• Experience of managing IP-based networks, WAN technologies, virtual server technologies, cloud platforms, DHCP/DNS, Microsoft 365, and SAN/NAS storage technologies
• Strong planning and organisational skills, including the ability to coordinate several workstreams at once while balancing priorities and quality

As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:

• Hybrid working (see top of the advert for details)
• Professional study support (where applicable)
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
• Life assurance
• Enhanced maternity/paternity/adoption and shared parental leave
• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
• Private medical insurance
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits
• Eye care vouchers
• Cycle to work scheme
• Digital GP services
• Competitive pension scheme
• Discretionary bonus scheme
• High street discounts
• Season ticket loans
• Electric vehicle salary sacrifice scheme (qualifying period applies)

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility.