Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and solve tech problems for our awesome team.
- Company: Join a diverse and inclusive company that values your unique contributions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference by helping others with their tech challenges every day.
- Qualifications: Strong customer service skills and a passion for technology are essential.
- Other info: Great opportunities for growth in a dynamic and collaborative setting.
The predicted salary is between 26250 - 29500 £ per year.
The successful candidate will possess strong experience in a customer-focused role combining technical proficiency with strong soft skills. You will be an effective communicator and able to work calmly in all situations, sometimes unassisted, whilst prioritising tasks based upon urgency and impact.
- Strong organisational skills
- Personable with strong people skills
- Appetite for continuous learning and professional development and interest in exploring other team work areas
- Ability to work unsupervised and as part of a team
- Excellent communication skills and a proactive approach to building relationships with colleagues and project partners
- Efficient resolution of problems
- Good technical skills covering: Windows 11
- Good working knowledge of hardware and software applications – Microsoft, Adobe Creative Cloud, Autodesk and GIS applications would be advantageous
- Microsoft Cloud Services, including Microsoft365, Azure, Microsoft365 Copilot, Teams and SharePoint
Candidates must be eligible to live and work in the UK.
LUC is committed to equality, diversity and inclusion and we actively encourage applications from under‐represented groups. We value the differences, needs and contributions a diverse workforce represents, and we strive to embed equality, diversity and inclusion in all our people related activities.
Location: Edinburgh
Salary: £26,250 - £29,500 FTE (Dependent on experience)
IT Support Analyst in Edinburgh employer: Landuse
Contact Detail:
Landuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst in Edinburgh
✨Tip Number 1
Get your networking game on! Reach out to people in the IT support field, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your communication skills! Since this role is all about customer focus, try role-playing common IT support scenarios with friends or family. This will help you stay calm under pressure and improve your problem-solving approach.
✨Tip Number 3
Show off your tech skills! Create a portfolio or a personal project that highlights your proficiency with Windows 11 and other software applications. This can really set you apart during interviews and show your passion for continuous learning.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections, so make sure your CV and cover letter reflect your personality and skills. Tailor them to the job description and let us see the real you!
We think you need these skills to ace IT Support Analyst in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-focused experience and technical skills. We want to see how your background aligns with the IT Support Analyst role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your soft skills make you a great fit for our team. Remember, we love a proactive approach!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Landuse
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Windows 11 and the software mentioned in the job description. Be ready to discuss your experience with Microsoft Cloud Services, Adobe Creative Cloud, and any other relevant applications. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Soft Skills
Since this role requires strong communication and interpersonal skills, think of examples from your past experiences where you've effectively resolved issues or built relationships. Practise articulating these stories clearly, as they’ll demonstrate your ability to work well with colleagues and clients alike.
✨Stay Calm Under Pressure
Prepare for situational questions that test how you handle stress or urgent tasks. Think about times when you had to prioritise effectively or work independently. Showing that you can remain calm and collected will be a big plus in the interview.
✨Express Your Willingness to Learn
This role values continuous learning, so be ready to discuss how you keep your skills sharp and what areas you're interested in exploring further. Whether it's taking courses or self-study, showing that you have an appetite for growth will resonate well with the interviewers.
