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For Companies At a Glance
- Tasks: Provide top-notch IT support and solve customer issues with Windows 11 and MS 365.
- Company: Leading environmental consultancy based in Edinburgh, committed to sustainability.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in the tech support landscape.
- Qualifications: Strong communication skills and proficiency in Microsoft 365 and Adobe Creative Cloud.
- Other info: Encourages applications from diverse candidates for an inclusive workplace.
The predicted salary is between 26250 - 29500 £ per year.
A leading environmental consultancy based in Edinburgh is seeking a talented individual with strong customer-focused skills and technical proficiency. The successful candidate will excel in communication, problem-solving, and be adept with various software applications, including Microsoft 365 and Adobe Creative Cloud.
The role offers a salary of £26,250 to £29,500 FTE, depending on experience, and encourages applications from a diverse range of candidates.
Customer‐Focused IT Support Analyst | Windows 11 & MS 365 in Edinburgh employer: Landuse
Contact Detail:
Landuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer‐Focused IT Support Analyst | Windows 11 & MS 365 in Edinburgh
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since this role is customer-focused, being able to clearly explain technical issues in simple terms is key. Try role-playing with a friend or family member!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples from your past experiences where you tackled challenges head-on, especially with software like MS 365 or Adobe Creative Cloud.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer‐Focused IT Support Analyst | Windows 11 & MS 365 in Edinburgh
Some tips for your application 🫡
Show Off Your Customer-Focused Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help users, so share specific examples that showcase your problem-solving abilities.
Get Technical with Your Proficiency: Since the role requires a solid grasp of Windows 11 and MS 365, don’t shy away from mentioning any relevant technical skills or certifications. We love seeing candidates who can demonstrate their expertise with these tools!
Communicate Clearly and Confidently: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure your application is free from typos. We appreciate good communication skills right from the start.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Landuse
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and Microsoft 365. Be ready to discuss specific features and how they can enhance customer experience. Familiarity with Adobe Creative Cloud is a bonus, so don’t shy away from mentioning any relevant projects you've worked on.
✨Show Off Your Customer-Focused Skills
Prepare examples that showcase your problem-solving abilities and how you've successfully handled customer queries in the past. Think about times when you went above and beyond to ensure customer satisfaction—these stories will resonate well with the interviewers.
✨Practice Clear Communication
Since communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being able to articulate your thoughts clearly will set you apart.
✨Research the Company Culture
Take some time to understand the company’s values and mission. Being able to align your answers with their focus on environmental consultancy will show that you’re genuinely interested in the role and the organisation. Plus, it’ll help you ask insightful questions at the end of the interview!
