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- Tasks: Support technical operations and ensure optimal performance of building systems.
- Company: Join Landsec, a leading real estate company focused on sustainability and community connection.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Why this job: Be part of a dynamic team delivering exceptional service in premium office spaces.
- Qualifications: Experience in building services and excellent communication skills are essential.
- Other info: Opportunities for learning and development, plus a supportive work-life balance.
The predicted salary is between 28000 - 42000 £ per year.
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We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential.
We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities.
The Role:
- As a Workplace Support Executive, you will report into the Workplace Technical Manager (WTM) in delivering a high-quality, proactive engineering service across MYO’s prestigious assets. You will play a key role in managing building systems, day to day admin, ensuring compliance, supporting service partners, and assisting in optimising operational performance.
The Team:
You’ll be joining the Operations and Experience team where our focus is mobilising, running and maintaining our portfolio of premium flexible office spaces. We’re a team of 18 working to deliver exceptional service to our members and guests alongside our service partners. This is a multisite role across our entire portfolio where building a team rapport and flexibility is key.
Location:
This role will support MYO developments across Central London.
What you will be responsible for:
Technical & Operational Support
- Assist the Workplace Manager and Technical Manager in managing the technical operations of MYO buildings, ensuring optimal performance of all Mechanical, Electrical, Building Fabric (MEBF) systems.
- Take ownership of planned and reactive maintenance schedules, ensuring service quality and compliance with regulatory requirements.
- Monitor and report to WTM on the maintenance contractor performance using KPIs.
- Act as a point of contact for engineering-related queries from members and internal teams, along and in absence of the WTM.
- Assist the team with MYO day 2 projects and office move outs, ensuring seamless integration into the portfolio.
- Assist in closing out technical snags during new mobilisations.
- Assist in ensuring that all engineering services meet energy efficiency targets and contribute to sustainability goals.
- Assist and be an integral contributor to maintain WELL & NABERS accreditations throughout the portfolio.
- Assist in the admin and upkeep of the SSOW system and H&S platform.
- Support, attend and when required lead in the absence of the WTM the periodic engineering meetings.
- Assist with the collection of energy data, development and upkeep of all H&S and Energy tracker.
Service Partner & Project Coordination
- Work alongside the Workplace Engineering Manager to oversee technical elements of the MEBF service partners and ensure high-quality service delivery.
- Support permit-to-work processes and contractor safety compliance in collaboration with the WTM, WM & Health & Safety team.
- Assist in minor works within MYO spaces.
- Collaborate with the team to oversee service contracts and ensure SLAs are met.
- Foster positive relationships with MYO members, providing technical guidance and support.
- Collaborate in communicating planned maintenance and project activities to all stakeholders.
- Work closely with the WTM and the project teams during the delivery of new MYO spaces.
- Support customers in their energy reduction plans and sustainability initiatives.
- Engage and foster relationship with the wider Workplace Landsec team.
Compliance & Financial Management
- Assist in ensuring compliance with all statutory requirements and Landsec policies.
- Assist in ensuring the quote provided by third party contractors are reviewed and when necessary checked against contract schedules.
- Support the preparation of budgets and financial monitoring for engineering projects.
- Assist in managing LCR (Lifecycle Replacement) project planning and implementation.
- Identify opportunities for operational enhancements and technology-driven efficiencies.
- Stay up to date with industry best practices to improve engineering services.
- Support the development and maintain the processes for out-of-hours site resilience and emergency response.
Your skills, experience and qualifications:
- Experience and knowledge of building services, mechanical, electrical, and building fabrics.
- Experience in building management systems (BMS), energy efficiency, and statutory compliance.
- Ability to interpret technical documentation, contracts, and compliance requirements.
- Desirable understanding of the various sustainability accreditation schemes etc. NABERS, WELL, BREEAM etc.
- Excellent communication skills, with the ability to liaise with technical and non-technical stakeholders.
- Flexibility to respond to the needs of site including responding to out of hours emergencies and calls.
Life and Benefits at Landsec
We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.
Below are some of our core benefits, make sure to visit our My Total Reward page for more information.
- Performance based annual bonus plan
- 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.
- Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.
- Private medical insurance, Health Cash Plan, Life assurance and income protection.
- Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)
- Two different share plans enabling you to share in the success you will help to build
- Up to 4 working days to volunteer per year and \’Give As You Earn\’ programmes allowing you to donate to charities straight out of your pay and we top up by 20%
And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause.
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Workplace Support Executive employer: Landsec
Contact Detail:
Landsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Support Executive
✨Tip Number 1
Familiarise yourself with Landsec's sustainability initiatives and the various accreditation schemes like NABERS and WELL. This knowledge will not only help you in interviews but also demonstrate your commitment to the company's values.
✨Tip Number 2
Network with current employees or professionals in the real estate sector, especially those involved in building management. Engaging in conversations can provide insights into the company culture and expectations for the Workplace Support Executive role.
✨Tip Number 3
Prepare to discuss your experience with building services and compliance during the interview. Be ready to share specific examples of how you've managed technical operations or improved service delivery in previous roles.
✨Tip Number 4
Showcase your flexibility and problem-solving skills by preparing scenarios where you've successfully handled unexpected challenges. This is crucial for a multisite role like the Workplace Support Executive, where adaptability is key.
We think you need these skills to ace Workplace Support Executive
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Workplace Support Executive position. Tailor your application to highlight relevant experience in building services, compliance, and operational support.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with mechanical, electrical, and building fabric systems. Mention any familiarity with sustainability accreditation schemes like NABERS or WELL, as this aligns with Landsec's focus on environmental and social sustainability.
Showcase Communication Skills: Since the role requires liaising with both technical and non-technical stakeholders, make sure to demonstrate your excellent communication skills. Provide examples of how you've successfully communicated complex information in previous roles.
Tailor Your Application: Customise your CV and cover letter for Landsec by incorporating keywords from the job description. This shows that you have a genuine interest in the position and understand what the company is looking for in a candidate.
How to prepare for a job interview at Landsec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Workplace Support Executive. Familiarise yourself with building systems, compliance requirements, and the importance of sustainability in the role.
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with mechanical, electrical, and building fabric systems. Highlight any relevant projects or roles where you've successfully managed technical operations or compliance.
✨Demonstrate Communication Skills
Since this role involves liaising with both technical and non-technical stakeholders, practice articulating complex ideas clearly. Prepare examples of how you've effectively communicated in past roles.
✨Emphasise Flexibility and Teamwork
This position requires adaptability and collaboration across various teams. Share experiences that demonstrate your ability to work well under pressure and contribute positively to team dynamics.
