At a Glance
- Tasks: Lead operations at the iconic Piccadilly Lights venue, ensuring seamless event delivery.
- Company: Join Landsec, a top real estate company shaping urban spaces in the UK.
- Benefits: Competitive salary and flexible working hours, including evenings and weekends.
- Other info: Dynamic role with opportunities to work with global brands and enhance your career.
- Why this job: Be part of exciting events in one of London's most vibrant locations.
- Qualifications: Experience in venue or event management with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.
**LOCATION** This role is based at Piccadilly Circus. Flexible, event-led schedule including evenings, weekends, and bank holidays depending on venue activity.
**THE ROLE** The Venue & Operations Manager is responsible for the operational leadership and day-to-day management of The Venue at Piccadilly Lights, ensuring the space operates safely, efficiently, and to the highest standards at all times. The role oversees venue operations, logistics, brand and client coordination, operational planning for events and activations, ensuring the venue is fully prepared to deliver premium brand experiences in one of London’s most visible locations. Salary: Competitive.
**PRINCIPLE ACCOUNTABILITIES**
- Venue Operations
- Lead the day-to-day operational management and readiness of The Venue at Piccadilly Lights.
- Ensure the venue is operationally ready at all times, including opening, closing, and daily operational checks.
- Maintain the venue to exceptional presentation, technical, and safety standards.
- Manage venue schedules, operational planning, and event readiness.
- Oversee venue access, deliveries, contractor access, and production load-ins.
- Coordinate operational activity across security, cleaning, technical, and production suppliers.
- Act as Duty Manager during events and high-profile activations.
- Ensure smooth operational delivery across front-of-house and back-of-house areas.
- Identify and implement process improvements to enhance venue efficiency and operational delivery.
- Operational Planning & Logistics
- Lead operational planning for all events and activations hosted at the venue.
- Develop and manage operational timelines, run sheets, and venue schedules.
- Coordinate production schedules including load-in, rehearsals, event delivery, and load-out with clients.
- Manage venue capacity, and operational layouts.
- Work closely with production teams and Landsec partners to ensure technical and operational readiness.
- Health, Safety & Compliance
- Ensure compliance with all health & safety legislation, fire safety, licensing, and local authority requirements in partnership with the Landsec Health & Safety team.
- Review, approve, and enforce event risk assessments and method statements (RAMS).
- Ensure fire exits, crowd management plans, and emergency procedures are adhered to at all times.
- Maintain incident reports, operational audits, and compliance documentation.
- Promote a culture of safety and compliance across all venue activity.
- Supplier & Partner Management
- Manage relationships with approved venue suppliers including catering, AV, security, cleaning, and production partners.
- Ensure suppliers operate in line with venue procedures, safety requirements, and operational standards.
- Coordinate supplier access, deliveries, and operational logistics.
- Monitor supplier performance to ensure consistent delivery of high operational standards.
- Client & Event Delivery
- Act as the lead operational contact on-site for clients, agencies, rights holders, and production teams.
- Lead operational briefings and venue walkthroughs with clients and suppliers.
- Oversee the operational delivery of brand activations, product launches, screenings, press events, and broadcast productions.
- Ensure operational requirements and event delivery expectations are met to the highest standards.
- Proactively resolve operational challenges in a fast-paced, high-visibility environment.
- Commercial & Financial Oversight
- Support budgeting and cost control for venue operations.
- Monitor supplier costs and spend.
- Identify opportunities to improve operational efficiency and revenue generation.
- Work closely with internal commercial, sales, and marketing teams to support venue bookings and activations.
- Stakeholder & Brand Representation
- Act as an ambassador for The Venue at Piccadilly Lights.
- Build strong working relationships with stakeholders from global brands, agencies, broadcasters, production partners, and venue stakeholders.
- Support client site visits, pitches, showcases, and demonstrations.
- Contribute to the continued development of the venue as a destination for premium brand activations and live events.
**WORKING HOURS** Flexible, event-led schedule including evenings, weekends, and bank holidays depending on venue activity.
**ESSENTIAL CRITERIA** Proven experience as a Venue Manager, Operations Manager, or Event Operations Manager. Experience managing live events and operational delivery in a venue environment. Strong organisational and operational planning skills. Ability to manage multiple stakeholders in fast-paced environments. Confident communicator with a calm and authoritative presence. Ability to work flexible hours including evenings and weekends.
Venue & Operations Manager (Piccadilly Lights) - 12 months FTC employer: Landsec
At Landsec, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the iconic Piccadilly Lights. Our commitment to employee growth is reflected in our supportive culture, where innovation and collaboration thrive, alongside competitive benefits that enhance work-life balance. Join us to be part of a team that shapes urban experiences and creates lasting memories in one of London's most vibrant locations.
StudySmarter Expert Advice🤫
We think this is how you could land Venue & Operations Manager (Piccadilly Lights) - 12 months FTC
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Landsec.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Landsec? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Landsec's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Venue & Operations Manager (Piccadilly Lights) - 12 months FTC
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Venue & Operations Manager (Piccadilly Lights) - 12 months FTC role at Landsec, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Landsec
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Landsec operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Landsec. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Landsec.
