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- Tasks: Provide top-notch technical support for M365 and D365 applications to enhance user experience.
- Company: Join Landsec, a leading UK real estate company with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and career advancement.
- Why this job: Make a real difference by optimising productivity for colleagues across Greater London.
- Qualifications: Strong customer service skills and technical expertise in M365 and D365 required.
The predicted salary is between 50000 - 65000 £ per year.
Landsec, a leading UK real estate company, seeks a Senior Support Partner to provide exceptional technical support to colleagues. This role focuses on remote and hands-on support for M365, Microsoft Teams, and other applications, ensuring a seamless user experience.
The ideal candidate will have a strong background in customer service and technical skills, particularly in D365 Finance and Operations, aiming at optimizing colleague productivity across various sites in Greater London.
Senior Tech Support Partner: M365 & D365 Specialist employer: Landsec
Contact Detail:
Landsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tech Support Partner: M365 & D365 Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Landsec on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Tech Support Partner.
✨Tip Number 2
Show off your skills! Prepare for potential technical assessments by brushing up on M365 and D365. We can even create mock scenarios to practice how you'd handle real-life support issues.
✨Tip Number 3
Be ready to demonstrate your customer service prowess. Think of examples where you've gone above and beyond to help users. We want to highlight our ability to ensure a seamless user experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what Landsec is looking for in a Senior Support Partner.
We think you need these skills to ace Senior Tech Support Partner: M365 & D365 Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365 and D365. We want to see how your skills align with the role, so don’t be shy about showcasing your technical prowess and customer service background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Tech Support Partner role. Share specific examples of how you've provided exceptional support in the past.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Describe situations where you’ve tackled technical issues head-on and how you ensured a seamless user experience for your colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Landsec
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and D365, especially Finance and Operations. Be ready to discuss specific features and how they can enhance productivity. This shows you're not just familiar with the tools but can also provide valuable insights.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional support. Highlight situations where you resolved issues efficiently or improved user satisfaction. This will demonstrate your ability to connect with colleagues and understand their needs.
✨Practice Remote Support Scenarios
Since the role involves remote support, think about common technical issues users face with M365 and Teams. Prepare to walk through troubleshooting steps during the interview. This practical demonstration can set you apart as a hands-on problem solver.
✨Understand Landsec's Culture
Research Landsec’s values and work culture. Tailor your responses to align with their mission of optimising colleague productivity. Showing that you understand and fit into their culture can make a big difference in how they perceive you as a candidate.