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- Tasks: Enhance IT service delivery and provide exceptional support to colleagues.
- Company: Landsec, a leading company in Manchester focused on innovative IT solutions.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with a focus on customer service and problem-solving.
- Why this job: Join a dynamic team and make a real difference in IT service delivery.
- Qualifications: Strong technical knowledge of M365, Teams, SharePoint, and D365 Finance and Operations.
The predicted salary is between 40000 - 50000 £ per year.
Landsec in Manchester seeks a Senior Support Partner to enhance IT service delivery. This role requires strong technical knowledge of M365, Teams, SharePoint, and D365 Finance and Operations. You will provide exceptional support to colleagues, handle tickets, and ensure excellent service standards are met.
Ideal candidates will excel in customer service and collaborative problem-solving, contributing to the overall productivity of the team.
Senior IT Support Partner: M365, D365 & IT Ops in Manchester employer: Landsec
Contact Detail:
Landsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Partner: M365, D365 & IT Ops in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Landsec on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior IT Support Partner.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or a portfolio that highlights your experience with M365, D365, and IT Ops. This can really set us apart during interviews and show how we can enhance their IT service delivery.
✨Tip Number 3
Practice makes perfect! Get together with a friend or mentor and do some mock interviews. Focus on customer service scenarios and collaborative problem-solving questions to nail that part of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly, increasing our chances of landing that interview.
We think you need these skills to ace Senior IT Support Partner: M365, D365 & IT Ops in Manchester
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your experience with M365, Teams, SharePoint, and D365 in your application. We want to see how your technical knowledge can enhance our IT service delivery!
Customer Service is Key: Since this role is all about providing exceptional support, don’t forget to share examples of your customer service skills. We love candidates who can demonstrate their ability to solve problems collaboratively!
Tailor Your Application: Take a moment to customise your application for this specific role. We appreciate when candidates take the time to align their experiences with what we’re looking for in a Senior Support Partner.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Landsec!
How to prepare for a job interview at Landsec
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365, Teams, SharePoint, and D365 Finance and Operations. Be ready to discuss specific features and how they can enhance IT service delivery. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional support in previous roles. Think about times when you went above and beyond for a colleague or resolved a tricky issue. This will demonstrate your commitment to excellent service standards, which is crucial for this role.
✨Collaborative Problem-Solving is Key
Be ready to discuss how you approach problem-solving in a team setting. Share experiences where you worked collaboratively to tackle challenges. Highlighting your ability to work well with others will resonate with the interviewers, as teamwork is essential in this position.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions related to IT support and customer service. Practising your responses will help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.