At a Glance
- Tasks: Manage and enhance premium workspaces, ensuring exceptional customer experiences.
- Company: Join Landsec, a leading real estate company shaping urban life.
- Benefits: Enjoy competitive salary, generous leave, and health benefits.
- Other info: Dynamic role with opportunities for learning and career growth.
- Why this job: Make a real impact on workplace environments and community relationships.
- Qualifications: Team player with engineering qualifications and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
WE ARE LANDSEC. We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years, spotting opportunities, building partnerships, and continually adapting to shape the places that meet the needs of a changing world.
The Role: Reporting to the Senior Workplace Technical Manager, you will play a key part in enabling us to deliver premium workspace experience for our customers. Getting the basics right is important. To do that, you will have responsibility for making sure our workspaces are well run and maintained. You will manage by example, setting the standard for delivering brilliant customer experiences by creating productive and enjoyable environments in some of our most prestigious workspaces across the UK.
Creating a workspace that provides an exceptional experience is our priority, so it is vital that you promote and maintain positive relationships with our customers and local communities. As a result, you will provide a responsive and proactive service to customers and internal stakeholders working with appointed service partners.
The Location: This role will be based in London.
The Team: You will be responsible for supporting the Workplace Manager to deliver the technical performance of several Landsec assets within London, ensuring all properties and the estate are well maintained, safe and compliant.
What you will be responsible for:
- Engineering Strategy: Support the Senior Workplace Technical Manager to ensure the M&E contractor maintains all equipment on site in line with all H&S regulatory compliance guidelines and advises where upgrades or replacements are required.
- Customer Experience: Manage positive relationships with occupiers ensuring they understand the technical operation of the building and their responsibilities for maintenance and repair. Ensure appropriate communications are issued to all parties during any projects and ongoing maintenance tasks. Support customers with all technical queries ensuring excellent customer service levels at all times.
- Operational Efficiencies & Decarbonisation: Reduce the operational energy intensity of the managed properties to 145kWh/m2 by 2030. Collaborate with key stakeholders to map out a decarbonization strategy for Media City.
- Service Partner Management: Proactively ensure our ‘Hard Services’ Service Partners are regularly reviewed, and that SLAs are being appropriately managed and monitored.
- Data Management: The customer experience remains at the forefront of designs.
- Projects: Support the Senior Workplace Technical Manager to ensure all major works projects are fully appraised and costed for sign off and are included as part of the 5-year business plan budgeting process.
- Technical Expertise: Be a subject matter expert and offer your knowledge and experience to Customers and colleagues to support their own needs and requirements for service excellence.
Your skills, experience and qualifications:
- Proven track record of working within a team.
- Ability to work with people at all levels of the business to achieve results.
- A high standard of computer literacy will be required.
- Willingness to work outside of ‘normal’ office hours.
- City & Guilds Electrical/Mechanical Qualification.
- Desired Criteria: HND/HNC in a relevant engineering field, CIBSE Membership, Current / Previous HVAP.
Life and Benefits at Landsec: We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential.
Diversity and Inclusion: At Landsec, we value diversity & inclusion. We strive to ensure all our information, and services are accessible to and usable by everyone.
Workplace Engineering Manager in London employer: Landsec
Landsec is an exceptional employer that prioritises employee growth and well-being, offering a competitive benefits package including performance-based bonuses, generous annual leave, and enhanced pension contributions. With a strong commitment to diversity and inclusion, as well as opportunities for professional development, Landsec fosters a collaborative work culture in the heart of London, making it an ideal place for those looking to make a meaningful impact in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Engineering Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Landsec and understanding their values. Tailor your responses to show how your experience aligns with their mission of creating exceptional workspaces and enhancing quality of life.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your technical expertise and customer service skills, as these are key for the Workplace Engineering Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Landsec team.
We think you need these skills to ace Workplace Engineering Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating exceptional workspaces shine through. We want to see how you connect with our mission of enhancing quality of life and creating opportunities.
Tailor Your Experience:Make sure to highlight your relevant experience in managing technical operations and customer relationships. We love seeing how your background aligns with our goals, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use simple language to convey your skills and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Landsec
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workplace engineering. Understand the latest trends in energy efficiency and decarbonisation strategies, as these are key to the role. Being able to discuss how you can contribute to reducing operational energy intensity will impress your interviewers.
✨Showcase Your People Skills
This role is all about managing relationships with customers and stakeholders. Prepare examples of how you've successfully built positive relationships in previous roles. Highlight your communication skills and how you’ve handled technical queries or customer concerns effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous positions and how you overcame them. Think about situations where you had to ensure compliance with health and safety regulations or manage service partners effectively. This will show that you can think on your feet and deliver results.
✨Align with Their Values
Landsec values creating opportunities and enhancing quality of life. Research their projects and be prepared to discuss how your personal values align with theirs. Showing that you understand their mission and can contribute to it will set you apart from other candidates.
