Insurance Coordinator

Insurance Coordinator page is loaded## Insurance Coordinatorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R0003550# **We are Landsec**We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined.**Location:**This is a hybrid role based at our London Victoria office. The position requires attendance in the office three days per week, with flexibility around which days.**The Team:**The role reports into the Group Insurance Director and works closely with the Insurance Advisor, who was recently promoted from this very position. Their progression is a great example of the development opportunities available within the team and reflects our commitment to recognising talent and supporting career growth.**The role:**To support the Group Insurance Director in the effective delivery of insurance operations across the business, including claims coordination, risk improvement initiatives, process ownership, and stakeholder engagement. This role plays a key part in ensuring the smooth execution of insurance-related activities and driving continuous improvement in systems and reporting. It also offers valuable hands-on experience across a broad range of insurance functions and supports the pursuit of professional qualifications.Salary: Competitive**Principle Accountabilities:****Insurance Claims Management*** Coordinate insurance claims across the group, ensuring timely and accurate resolution through effective engagement with internal stakeholders and external providers. Review Riskwise incident reports and coordinate goodwill gestures (e.g., fruit basket deliveries) for affected customers as appropriate.**Systems & Process Leadership*** Act as the insurance lead for Dynamics 365 (D365), collaborating with the Data & Technology team to identify and implement process improvements that enhance insurance operations.**Risk Management & Survey Coordination*** Manage the risk improvement process and fund, including monthly insurer meetings, application reviews, and the scheduling and oversight of Reinstatement Cost Assessments and insurance surveys. Ensure all required information is gathered and queries are resolved efficiently.**Reporting & Communication*** Produce biannual management information packs for site teams, providing insights into claims performance, risk data, and broader insurance matters.**Insurance Renewals & Data Oversight*** Support renewal processes by collecting internal data, preparing insurer submissions, and maintaining the sub-£3 million project tracker with quarterly declarations.**Financial Administration & Stakeholder Engagement*** Raise purchase orders and ensure prompt payment of insurer and supplier invoices across engineering , corporate, and financial lines policies. Attend monthly meetings with brokers, claims contacts, and insurer risk teams to drive alignment and progress on key initiatives.**Essential Criteria*** Proficient in Microsoft Office applications.* Willingness to work towards professional insurance qualifications (e.g., CII).* Strong interpersonal skills and ability to build effective working relationships.* Excellent written and verbal communication skills.* Proactive and organised with a logical approach to tasks.* Ability to work under pressure and meet deadlines.* Commitment to delivering results and contributing to team success.# **Life and Benefits at Landsec**We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits, make sure to visit our page for more information.* Performance based annual bonus plan* 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.* Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.* Private medical insurance, Health Cash Plan, Life assurance and income protection.* Enhanced maternity, adoption, shared parental leave policies (view our for more details)* Two different share plans enabling you to share in the success you will help to build* Up to 4 working days to volunteer per year and \’Give As You Earn\’ programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause# # **Diversity and Inclusion**At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing recruitmentqueries@landsec.comTo find out more about our approach, visit our .### Life at LandsecWe have a great benefits package, there to support you with your work-life balance and in moments that matter. Visit our for more informationDepending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment processTo apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information.**Stage 1: Review CV\’s**Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded.**Stage 2: Interview**In most cases the interview process will take between 2-4 weeks with a single on-site interview that may be supported by telephone interviews. In more senior positions you may be asked to attend site and meet other members of the team for less formal interviews.**Stage 3: Offer and Contract**If you are successful a verbal offer will be made and your start date discussed before a contract and offer is sent out to you via the candidate account you applied through. You will be able to review and sign this online. You will be fully supported by Landsec\’s recruitment team during this process.**Stage 4: Onboarding**Once you have signed your contract you will be able to onboard through our HR system providing us with all the details and completing your benefit selection, your #J-18808-Ljbffr