General Manager

Civic Trees operates on a National basis from a dual depot/office facility in North London. Founded in 1963, Civic Trees pioneered the UK market in the supply & planting of large mature trees. Civic Trees also made commercial tree moving a viable business, investing heavily in bespoke machinery to allow for the largest trees to be relocated at a competitive cost. In 2006 Civic Trees was acquired by Glendale to complement its wider green services business. Civic Trees has an annual value in excess of £1 million, delivering various projects ranging in value from £5,000 to in excess of £500,000, nationwide.

This role is an integral part of the Civic Trees business development and sales function and brings the areas of the whole team together. The objective of the role is to ensure smooth running of the business, assist in the securing of business opportunities for existing and new clients and to help grow the revenue of the various clients that we engage with, ensure profitability and forward planning meeting the business plan objectives.

The successful candidate will drive the sales team meeting sales targets, ensure accurate pricing and compiling of proposals to win new business and retain existing clients. The role offers opportunities for an individual to enhance existing and develop new skills, whilst contributing to the company’s growth and success.

Reporting directly to Regional Director East Region, the candidate will be required to demonstrate excellent communication and organisational skills and have experience in receiving, reviewing and estimating tenders.

Key responsibilities of the role will be to:

• Ensure the business reaches budget as a minimum with the view to exceed and meet financial targets of the company.
• Maintain, and improve where possible, the positive health and safety and zero harm culture.
• Develop and implement annual marketing plans.
• Seek new markets in which to operate.
• Overview the successful management of all company assets.
• Pricing tenders in accordance with company policy.
• Preparation of written submissions accompanying tenders professionally and to timescale.
• Ensure the accurate and timely completion of tender submissions.
• Preparing and presenting tender information to the Regional Director.
• Lead Generation of new customers.
• Quoting works and chasing responses.
• Assist in the preparation for pre and post tender interviews in order to deliver high quality and relevant presentations on behalf of the company.
• Assist in identifying suitable tendering opportunities for the Company to pursue.
• Assist in identifying opportunities within existing businesses, and work to secure long term extensions.
• Undertake necessary research and communicate with Regional and Sales Managers and operational staff to obtain all necessary information required to submit tenders.
• Establish knowledge of the company’s key markets and competitors, and carry out market research projects in order to maintain this knowledge base.
• Ensure the business’s record keeping with respect to its tenders and contracts is kept up to date.
• Assist in the programming of new jobs.
• To take on any associated project work within Glendale to assist the smooth running of the business.
• Prepare reports for the Regional Manager.
• Undertake other duties as may reasonably be required.

Person Specification

This position would suit a motivated individual looking to develop their career. Experience in the landscaping industry is desirable but not essential.

Qualifications:

• Degree-calibre education is preferable, with demonstrable strong numerical ability and written skills.
• Good level of competency in Google, Microsoft in particular a high level of proficiency in Excel based programmes is essential.

Personal Qualities:

• Analytical, methodical and well organised.
• Highly numerate with excellent IT skills.
• Excellent verbal and written communication skills.
• A strong “can do” hands on approach and a willingness to learn.
• An understanding of, and an empathy with operational issues.
• An assertive and confident manner.
• High levels of enthusiasm.
• Resilience.
• Flexibility. There will be a requirement to work away from the main office location as required.
• A team player.
• Able to work on own initiative and be independent but also be recognised as part of the regional team.
• Able to promote the company in a credible and responsible manner.
• Strong in planning and time management.