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- Tasks: Manage customer interactions and ensure satisfaction through effective order processing.
- Company: Leading service provider in Aylesford, Kent with a focus on customer loyalty.
- Benefits: Salary of £24,309.07, 25 days annual leave, and additional perks.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: 2 years of customer service experience and strong communication skills.
- Other info: Opportunity for growth in a supportive work environment.
The predicted salary is between 24000 - 25000 £ per year.
A leading service provider is seeking a Customer Experience Executive in Aylesford, Kent. The role involves managing customer interactions to ensure satisfaction and loyalty.
Key responsibilities include:
- Handling customer inquiries
- Processing orders efficiently
- Maintaining accurate records
Ideal candidates will have:
- At least 2 years of experience in a customer service role
- Excellent communication skills
- Proficiency in using ERP systems
Benefits include:
- A salary of £24,309.07 per annum
- 25 days annual leave
- Various additional perks
Customer Experience Specialist – Orders & Resolution in Tonbridge employer: Landscapeservices
Contact Detail:
Landscapeservices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Orders & Resolution in Tonbridge
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about managing customer interactions, we should be ready to demonstrate our ability to handle inquiries smoothly. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that we’re engaged and eager to learn more about the role and the company. Think about what’s important to us in a workplace and ask about it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Customer Experience Specialist – Orders & Resolution in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially any roles where you've handled inquiries or processed orders. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key for this role, include examples in your application that demonstrate how you've effectively interacted with customers in the past. Let us know how you’ve resolved issues and kept customers happy!
Be Specific About Your Experience: If you've worked with ERP systems before, mention it! We love candidates who can hit the ground running, so detailing your relevant experience will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Landscapeservices
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to discuss how you've handled inquiries and resolved issues in the past, as this role is all about ensuring customer satisfaction.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication skills. Think of situations where you effectively communicated with customers or team members, especially when resolving conflicts or processing orders.
✨Familiarise Yourself with ERP Systems
Since proficiency in ERP systems is key for this role, make sure you can talk about your experience with these tools. If you’ve used specific systems before, be ready to explain how you navigated them to improve efficiency.
✨Demonstrate Your Problem-Solving Abilities
Think of a few scenarios where you successfully resolved customer issues. Highlight your approach to problem-solving and how it led to increased customer loyalty, as this will show your potential employer that you’re a proactive candidate.
