At a Glance
- Tasks: Provide excellent customer service and assist with store operations on weekends.
- Company: Lands' End is a global retailer known for classic American clothing and a welcoming culture.
- Benefits: Enjoy a supportive team environment and flexible working hours.
- Why this job: Join a company that values diversity and offers a chance to make a real impact.
- Qualifications: Must have great customer service skills, enthusiasm, and basic computer literacy.
- Other info: This role is part-time, requiring 14 hours per week over weekends.
Do you love to provide excellent Customer Service? Do you like to be part of a welcoming and supportive team? Then we may just have the role for you.
We are currently looking for a Weekend Retail Sales Assistant to join our fantastic Retail Store in Oakham, Rutland. This role is for 14 hours per week and will include working Saturdays from 8.30am to 5pm and Sundays 10am to 4pm. This role will initially be for a 6 month period.
About Lands' End: Tucked away in beautiful Oakham, Rutland, Lands' End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years' experience we are a company with a great story to tell. Lands' End is renowned for its culture of service for the customer and is recognised as an innovator in the industry.
We Value People. People are the heart of our company and our doors are open to everyone. For our customers and our employees, we are committed to creating an inspiring culture that is welcoming, safe and inclusive for all. Our strength in work and life comes from the combination of our unique experiences, backgrounds and talents. What we do as people makes Lands' End a great place to shop and a great place to work.
Main Duties:
- Providing a level of customer service in keeping with the Lands' End Principles of doing business
- Accurately handling customer transactions
- Offering advice to Customers on current and upcoming stock items and lines
- Providing Customers with accurate and up-to-date pricing and available details
- Ensuring standards of presentation of the Store are maintained at all times
- Preparing, replenishing and merchandising stock for the Outlet Store to maximize sales potential
The Person:
- Excellent customer service skills
- Enthusiasm and an outgoing personality
- Good team skills
- A flexible attitude
- Good Computer literacy including Word and Excel
The Weekend Retail Sales Assistant role is a fantastic opportunity to join our great team and make a real difference. If this sounds like the kind of person you are then please apply now.
You must be immediately eligible to work in the UK. Unfortunately, we are unable to offer sponsorship with this role.
Weekend Retail Sales Advisor (14 hours) employer: Lands' End, Inc
Contact Detail:
Lands' End, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Retail Sales Advisor (14 hours)
✨Tip Number 1
Familiarise yourself with Lands' End's products and values. Understanding their American classic style and customer service principles will help you connect better with the team during your interview.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview, demonstrate your enthusiasm for helping customers and being part of a supportive team.
✨Tip Number 3
Prepare to discuss your flexibility and teamwork abilities. Since this role requires working weekends, be ready to explain how you can adapt to the schedule and contribute positively to the team dynamic.
✨Tip Number 4
If possible, visit the Oakham store before your interview. This will give you insight into the store's atmosphere and allow you to mention specific observations during your conversation, showing your genuine interest in the position.
We think you need these skills to ace Weekend Retail Sales Advisor (14 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your skills, such as handling transactions or providing excellent customer support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Lands' End and how your values align with their commitment to customer service and inclusivity.
Showcase Your Skills: In your application, emphasise your excellent customer service skills, teamwork abilities, and flexibility. Provide examples of how you've successfully worked in a team or adapted to changing situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Lands' End, Inc
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share specific examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Team Spirit
Lands' End values teamwork, so be ready to discuss your experiences working in a team environment. Share stories that illustrate your ability to collaborate and support your colleagues.
✨Be Enthusiastic and Outgoing
An outgoing personality is key for this role. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and engage with the interviewer to show that you would fit well within their welcoming culture.
✨Prepare for Stock and Merchandising Questions
Familiarise yourself with basic retail concepts like stock management and merchandising. Be ready to discuss how you would help maintain store presentation and maximise sales potential, as these are crucial aspects of the job.