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- Tasks: Lead and optimise the growth of our Marketplace business across Europe.
- Company: Join Lands’ End Europe, a leader in online retail.
- Benefits: Hybrid working model with opportunities for travel and professional development.
- Other info: Collaborative environment with a focus on innovation and operational excellence.
- Why this job: Make a significant impact on marketplace strategies and drive business growth.
- Qualifications: Proven experience in marketplace leadership and strong financial acumen required.
The predicted salary is between 70000 - 90000 £ per year.
Location: Oakham, Rutland, United Kingdom
We have a fantastic opportunity for a Head of Marketplaces EU to join our team at Lands’ End Europe. The Head of Europe Marketplaces is a leader responsible for defining, building and optimizing the growth of our Marketplace business in Europe. This role owns the roadmap, financial performance, merchandising and marketing strategy for third party marketplaces in Europe. The Head of Europe Marketplaces will deliver priorities, drive growth and profitability, and ensure operational excellence across chosen marketplace channels.
The ideal candidate brings marketplace leadership experience, a proven track record of building and optimizing multiple marketplace businesses, strong financial acumen, and the ability to lead cross functional teams in the Europe business. Please note this role is a hybrid working role and so will require some time spent in a Lands’ End office each month either Oakham in England or Mettlach in Germany depending on the successful applicant's location. As part of the Leadership team some travel to both offices will be expected. The candidate must be fluent in English and an ability to communicate in German and/or French would be a distinct advantage.
- Marketplace business delivery and Leadership
- Develop and own the roadmap for the Europe Marketplace business, ensuring alignment with the broader Europe strategy and Global Marketplace channel objectives.
- Define marketplace x-functional delivery roles, revenue strategies, assortment architecture, partner onboarding priorities, and longterm profitable growth plans.
- Lead cross-functional marketplace team members, with clear accountability for marketplace accountabilities by function.
- Champion innovation, identifying emerging channels, new opportunities and evolving consumer behaviours to drive competitive advantage.
- Own the P&L for the Marketplace channel, ensuring short term financial performance and long term profitable growth.
- Set goals, forecasting processes, partner with leadership to optimize resource allocation.
- Leverage industry insights, competitive intelligence, and marketplace analytics to inform business expansion and operational enhancements.
- Execute business plans across all Europe marketplaces, ensuring consistency with global processes, operational rigor, and continuous improvement.
- Develop and implement marketplace merchandising, catalog health, pricing, SEO, promotions, supply chain efficiency, customer experience, and compliance plans.
- Utilize KPIs and performance dashboards to drive accountability across the Marketplace channel.
- Build and nurture high impact relationships with marketplace partners.
- Negotiate agreements, ensure alignment on category opportunities, and influence joint business planning.
- Expand the partner ecosystem to include new marketplaces.
- Influence Global to ensure Europe has required vendors, and technology partners to accelerate channel growth.
- Collaborate with Product, Merchandising, Marketing, Supply Chain, Finance, IT, and Customer Service leaders to integrate marketplace execution into Europe business.
- Collaborate with Global Marketplace leaders and Europe merchants to influence product and merchandising roadmaps to support marketplace specific growth opportunities.
- Ensure digital capabilities, data flows, operational systems, and supply chain processes support scalable Europe marketplace expansion.
- Drive a culture of measurement, experimentation, and insight led decision making across the Europe Marketplace team.
- Review and communicate performance, risks, and opportunities to leadership, including weekly and quarterly business reviews.
- Identify operational bottlenecks, root cause issues, and efficiency opportunities to enhance profitability and customer experience.
- Demonstrated success operating a multi marketplace business across Amazon and other European channels such as Zalando.
- Expertise in marketplace algorithms, advertising, catalog management, vendor operations, and omnichannel retail strategy.
- Good negotiation skills and experience managing senior external relationships.
- Ability to influence and collaborate across complex matrixed environments.
- Skilled in data analysis, marketplace reporting platforms, and KPI based decision making.
- High degree of agility and comfort operating in a fast-paced, evolving digital landscape.
- Lead and develop marketplace leaders and their respective teams.
- Establish a high performance culture focused on accountability, innovation, and operational excellence.
- Lead a team of employees.
- Provide guidance, support, and mentorship to team members.
- Foster a collaborative and positive work environment.
- Set performance expectations and goals for team members.
- Conduct regular performance evaluations and provide constructive feedback.
- Identify and address performance issues through coaching.
- Participate in recruitment and onboarding of new team members, as needed.
- Address conflicts or issues within the team promptly and effectively.
- Manage team resources, including workload distribution and project assignments.
- Ensure optimal utilization of team members’ skills and expertise.
- Collaborate with management to establish team goals aligned with organizational objectives.
- Contribute to the development and implementation of department strategies.
- Bachelor’s degree in Business, Marketing, ECommerce, or related field; MBA or advanced degree strongly preferred.
- Experience in ecommerce, digital marketplaces, or online retail; Proven track record of delivering growth in Amazon and/or other major marketplace environments.
Head of Marketplaces EU in England employer: Lands' End, Inc
Contact Detail:
Lands' End, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Marketplaces EU in England
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategies. We recommend practising common interview questions and having your own questions ready to show your interest. This will help you stand out as a candidate who’s genuinely invested.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific results you've delivered in previous roles. We want to see numbers and outcomes that demonstrate your ability to drive growth and profitability in marketplace environments.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest reiterating your enthusiasm for the role and mentioning something specific from the conversation to make it personal.
We think you need these skills to ace Head of Marketplaces EU in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Marketplaces role. Highlight your experience in marketplace leadership and any specific achievements that align with the job description. We want to see how you’ve driven growth and profitability in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your vision for the Marketplace business and how your skills can help us achieve our goals. Keep it engaging and relevant!
Showcase Your Financial Acumen: Since this role involves owning the P&L, make sure to highlight your financial expertise. Include examples of how you've managed budgets, forecasted revenue, or improved financial performance in past positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Lands' End, Inc
✨Know Your Marketplaces
Before the interview, dive deep into the specific marketplaces relevant to the role. Understand their unique features, challenges, and opportunities. This will not only show your expertise but also demonstrate your genuine interest in the position.
✨Showcase Financial Acumen
Be prepared to discuss your experience with P&L management and how you've driven profitability in previous roles. Bring examples of how you've set financial goals and optimised resource allocation to achieve them.
✨Highlight Cross-Functional Leadership
This role requires collaboration across various teams. Share specific instances where you've successfully led cross-functional projects, highlighting your ability to influence and drive results in a matrixed environment.
✨Prepare for Data-Driven Discussions
Since data analysis is crucial for this role, be ready to talk about how you've used KPIs and performance metrics to inform decisions. Bring examples of how you've identified operational bottlenecks and implemented solutions to enhance customer experience.