At a Glance
- Tasks: Manage client accounts, drive growth, and deliver impactful solutions.
- Company: Join Landor, a world-leading brand expert within WPP.
- Benefits: Hybrid work model, collaborative culture, and opportunities for career progression.
- Other info: Embrace creativity and collaboration while working with diverse teams.
- Why this job: Make a real impact by helping brands thrive in a dynamic environment.
- Qualifications: Experience in client-facing roles and strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Landor is looking for a Senior Client Manager to join our London studio. We are Landor, world-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category. We make brands more valuable and less vulnerable. We build brands differently, working with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, always connecting our brand work to business outcomes.
As a Senior Client Manager, you will:
- Manage a portfolio of client accounts, developing a deep understanding of their business and challenges to ensure satisfaction and drive growth.
- Confidently showcase Landor's capabilities to spot new opportunities, grow existing business, and contribute to new ventures.
- Craft compelling proposals, oversee project delivery, and ensure work is always on time, on budget, and meets client expectations.
- Work seamlessly with all internal teams to deliver high-quality, impactful solutions, ensuring everything presented to clients is polished, relevant, and on-brand.
- Share insights, recommendations, and project updates clearly and persuasively, whether in a meeting, presentation, or written report.
- Partner with our finance team on reporting, invoicing, budget management, and proactive revenue forecasting.
- Ensure deliverables not only meet the brief but exceed expectations, always pushing for the best possible outcome.
- Keep key client deliverables and project histories well-organised.
We’re looking for someone who brings:
- Prior experience in a client-facing role, ideally within a brand, advertising, or business consultancy.
- A natural ability to connect with people, comfortable engaging with stakeholders at all levels, right up to Brand Manager.
- Excellent organisational skills to keep projects on track and deliver results.
- The ability to thrive in dynamic environments, comfortable with ambiguity and quickly adapting to changing priorities.
- A strategic mindset; you enjoy thinking big picture, contributing to creative solutions, and guiding clients with clear, actionable recommendations.
- A genuine passion for learning, exploring new ideas, and understanding how to best leverage our services for client success.
- An understanding of business goals and the financial aspects of client accounts.
- A collaborative spirit with a knack for motivating and supporting junior colleagues.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
Senior Client Manager employer: Landor
At Landor, a WPP company, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and collaboration. As a Senior Designer, you will have the opportunity to lead innovative branding projects while working alongside talented professionals in a supportive environment that encourages personal and professional growth. Our commitment to diversity and equal opportunity ensures that every team member can thrive and contribute to impactful design solutions that resonate across various channels.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Senior Client Manager role.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in client management and how you've driven growth in previous roles. We want to see your passion for brands shine through!
✨Tip Number 3
Prepare for interviews by researching Landor's work and values. Understand their approach to brand building and think about how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Landor.
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Show Your Understanding of the Role:When applying, make sure to highlight your experience in client management and how it aligns with the responsibilities of a Senior Client Manager. We want to see that you understand the nuances of managing client accounts and driving growth.
Craft Compelling Proposals:Since crafting proposals is key in this role, take the time to showcase your skills in this area. Share examples of past proposals you've created that led to successful outcomes. We love seeing creativity and strategic thinking!
Be Organised and Detail-Oriented:We appreciate candidates who can keep things organised. In your application, mention how you manage project timelines and budgets effectively. This shows us you can handle the dynamic environment we thrive in.
Connect with Us:Don’t forget to apply through our website! We’re excited to hear from you and want to make sure your application gets to the right place. Plus, it’s a great way to show your enthusiasm for joining our team at Landor.
How to prepare for a job interview at Landor
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Landor's client portfolio. Familiarise yourself with their business challenges and how Landor has helped them succeed. This will not only show your interest but also allow you to discuss how you can contribute to their growth.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your ability to think strategically. Discuss past experiences where you've identified opportunities for clients and crafted actionable recommendations. This aligns perfectly with what Landor is looking for in a Senior Client Manager.
✨Master the Art of Communication
Practice articulating your thoughts clearly and persuasively. Whether it's in a presentation or a casual chat, being able to convey insights and updates effectively is crucial. Consider rehearsing with a friend or in front of a mirror to boost your confidence.
✨Emphasise Collaboration and Leadership
Landor values a collaborative spirit, so be ready to discuss how you've motivated and supported junior colleagues in the past. Share specific instances where teamwork led to successful project outcomes, showcasing your ability to lead while fostering creativity.
